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Bridgend, United Kingdom Seren Support Services Full time

We have an excellent career opportunity for the role of **Community Care Worker/Home Care Assistant** to join our amazing team here at **Seren Support **based in the **Bridgend** area.

**Working hours each week**: We offer hours from 20 hours per week to full time hours.

**Location**: This particular role is based in the **Bridgend** area and surrounding towns.

**Pay rate**:£12.00 per hour PLUS below....
- Bank Holiday £16.00 per hour
- Mileage 0.40 ppm
- 25 / 26 December and 1 Jan - £23 per hour
- Travel Time: 12.00 per hour or 0.20

**Working hours each week**: We offer hours from 20 hours per week to full time hours.

**Location**: This particular role is based in the **Newport** area and surrounding towns.

**What do our current care staff say about working for us**
- ‘I couldn't have been happier working for Seren. My manager was amazing and she has a human touch approach to everyone.’_

November 2023, Care Assistant based in Neath, Port Talbot
- ‘I am happy to share that my experience of working in Seren is good. I have been here just over 1 year, and I speak positively. Managers are helpful. I would recommend being a support worker to anyone who is looking for a role to give a little something back.’_

September 2023, Care Assistant based in Cardiff

**Benefits / Package**
- Market leading hourly wage of £12 an hour
- Award winning provider (check out our Instagram and Facebook pages to see the photos)
- Team activities
- Ongoing training and development
- We pay for your car MOT Fee every year
- A well-established home care provider who invests in their team
- A growing company making a huge difference in people's lives everyday.
- Excellent management and supportive staff.
- Ongoing training and development.
- Career progression opportunities.
- We really care about our workforce.
- Long service awards
- Cycle to work scheme

**Working times**:We have excellent working hours which will offer something for everyone. Our shift options are:

- Shifts between 7am - 3pm
- Shifts between 4pm - 10:30pm
- Shift Pattern 1 - We offer bank hours for people who require more flexibility and would like something different from week to week.
- Shift Pattern 2 - This is working 2 long days per week
- Shift Pattern 3 - This is working AM shifts and or PMS 3/4 days a week on a rolling roster.
- Shift Pattern 4 - Full time rolling roster 3/4 days per week

**Who are we?**

We have been providing care and support services since 2011, helping individuals live their life as independently as possible. Our service is designed to provide care in the comfort of our service users’ own homes. Our experienced staff support a variety of people with individual needs, always maintaining dignity, respect and promoting independence.

We operate our services throughout Neath Port Talbot, Powys and Bridgend in South Wales.

We respond to the needs of our service users 24 hours a day, seven days a week, to help them make the most out of life.

We’re looking to hire people who genuinely get a buzz from helping other people. Want to join the Seren team? Read on

**What values do we look for in our staff?**
- Strive: Strive to always reach the best outcome
- Engage: With others
- Responsible: Take ownership and act responsible
- Energy: have energy and a passion for helping/caring for people
- Nurturing: Understanding and addressing the unique needs of clients while being nurturing and showing empathy.
- Respect: Treating clients with dignity, respecting privacy, cultural differences, and preferences.
- Reliability: Being punctual and dependable for timely care.
- Communication Skills: Effectively conveying information to clients, healthcare professionals, and families.
- Patience: Dealing with clients with varying abilities with calmness and understanding. Flexibility: Adapting to changing schedules and client needs.
- Professionalism: Maintaining ethical standards, confidentiality, and professionalism.
- Teamwork: Collaborating effectively with healthcare professionals, family, and support networks.
- Commitment to Continuous Learning: Staying updated on healthcare practices. Integrity: Upholding honesty, acknowledging mistakes, and maintaining trust.
- To be Kind, Caring and Empathetic.
- To maintain Professionalism at all times.
- A desire to genuinely help other people and make a difference.
- To maintain Professionalism at all times

**Key responsibilities**:

- Companionship - ensuring a client enjoys regular and meaningful social interaction is an important part of your visit
- Help with everyday tasks such as; meal preparation and light housework
- Accompanying to appointments or shopping
- Personal care - supporting our clients with the essentials such as bathing, showering, dressing and grooming to keep them healthy and independent

**Essential criteria**:

- Positive person.
- Right to work in the UK (we consider offering sponsorship following 6 month employment)
- Willing to be a team player.
- Professio