Customer Advisor

1 week ago

Inverness, United Kingdom McCarthy Recruitment Ltd Full time

**Job Title: Customer Advisor **
**Location: Inverness**
**Salary: Up to £9.60 per hour dependant on age**
**Role: Permanent - Part time 16 hours per week over 2 or 3 days **OVERVIEW**
Since their conception as a fashion brand in 1912, our client has gone from strength to strength. Today our client is well known for its high quality, stylish designs for the whole family.
As a Customer Advisor you’ll embody the brand and be its advocate inside and outside the business, you will naturally be up for every challenge that comes your way, motivating and developing your team while going that extra mile to make sure the service isas premium as our product.
**JOB ROLE**As a Customer Advisor you will be reporting to the Management team and your key responsibility will be to deliver excellent service to our customers through a bright, fun personality and a genuine love for all things fashion. You will ideally have an understandingand background of one to one service as a Customer Advisor/Supervisor and will have experience in selling a high quality product and working within a retail/hospitality business with pace and volume. A passion for achieving sales and delivering fantastic customerservice is a must. This brand is known for its high quality, stylish designs and is going from strength to strength This is an amazing opportunity for anyone who wants to further their career with a growing and unique retailer.
**KEY RESPONSIBILITIES**:

- Creating a welcoming, fun and bright store environment for customers
- Delivering outstanding customer service encouraging repeat custom
- Gain an understanding of our regulars and repeat customers and tailor the experience to them
- To seek opportunities to add on sales and cross sell products to the customer
- Help towards achieving store targets
- Maintain store and visual merchandising standards to the highest possible levels
- Ensure that product knowledge is of the highest possible level in order to drive sales

**IDEAL CANDIDATE**:

- Ideally have worked in a customer facing environment
- Passionate about meeting the expectations of the customer
- Ability to meet and exceed targets
- A team player

**OUR CLIENT**Since their conception our client has grown as a lifestyle brand going from strength to strength and still opening new stores. Today our client is well known for its high quality, stylish designs and exceptional service levels whilst remaining close to it’soriginal roots and brand values.
**KEY WORDS: Customer Advisor, Sales Assistant, Supervisor, Customer Service, Fashion, Footwear, Accessories, Homeware
ABOUT US**This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providinga professional and personalised recruitment service of the highest quality.
If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.
Facebook:McCarthyRecruitment
Twitter:WeAreMcCarthy
Linked-In:company/mccarthy-recruitment

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