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Gp Receptionist

4 months ago

Farnborough, United Kingdom Alexander House Surgery Full time

We are a friendly, patient orientated GP practice with 9800 patients, rated Good by the CQC. We are committed to providing high quality care to our patients.

As a team we socialise regularly, including boxercise, lunchtime walks, nights out and even weekends away We understand that mental health and wellbeing is crucial post pandemic and offer various employee assistance programmes. In addition to this we have a cycle to work scheme, access to great NHS discounts and free, tea coffee, squash, biscuits and often cake in the kitchen

What we look for in return is an enthusiastic, reliable and flexible person to join our Reception Team at Alexander House Surgery. The shift pattern available is as follows:

- **Tuesday **_08.30 - 15.00
- **Wednesday**_ 13.00 - 18.00
- **Thursday**_ 08.30 - 13.30
- **Friday**_ 07.30 - 13.00

The successful applicant should have excellent people and customer service skills, be a strong and flexible team player, be computer literate and able to work on their own initiative.
- A friendly, professional and courteous manner
- Be capable of working in an extremely busy, fast paced environment
- Be adept at answering questions and dealing with patient queries
- Complete administration tasks in a timely and accurate manner
- Be motivated and work well as part of a team, but also able to work independently and make their own decisions

Job responsibilities
- To represent the surgery as a first point of contact via the telephone and on the reception desk, and to liaise between patients and the clinical team
- To actively signpost and make appointments for patients to see either a doctor, nurse or other health professional (including Nurse Practitioners, Orthopaedic Practitioners, Health Care Assistants and Mental Health Workers) over the telephone or via the reception desk
- To take accurate messages from patients or other health professionals and record and communicate them appropriately
- Maintain high standards of appearance for the front of house areas including waiting room and reception desk
- **Previous experience of working in a medical practice and using EMIS Web (a medical computer system) is desirable but not essential**_.

**Job Types**: Part-time, Permanent
Part-time hours: 22 per week

**Salary**: From £10.00 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: One location

Expected start date: 27/02/2023