Head of Operations

5 months ago

Ossett, United Kingdom The SleepPeople Full time

**HEAD OF OPERATIONS**

**ABOUT THE SLEEP PEOPLE**

The Sleep People are a privately owned manufacturer of mattresses. They have experienced significant growth during the last fiscal year and have plans to significantly grow the business further into other sleep-related product categories.

We are building a strong management team and now need an experienced person, full time, to develop and optimize the Operations and Production department. There is already in place a good supervisory and middle management capability, but the challenges of upscaling and growing the business requires experienced managers to drive change faster.

**ROLE PURPOSE**

Provide leadership and direction and controls and standards for all aspects of the site, including production and logistics.

**RESPONSIBILITIES**

As the Head of Operations, you will be responsible for overseeing and managing all aspects of our company's operations. Your responsibilities will include:

- Ensure all production output is on time and produced to the correct costs. Provide plans to improve and correct as required
- Review operational hours /shifts patterns and management structure to facilitate above
- Work closely with Sales Director and Head of Purchasing to ensure forecasts and plans are aligned and that stock is available as required at agreed costs
- Manage and lead a team of around 60 operatives and supervisors
- Report daily/weekly /monthly against targets and provide corrective action as needed
- Ensure all production meets required health and safety standards and levels of conformance
- Provide plans for continuous improvement in all areas and plans to increase output and reduce cost
- Collaborate with other departments to achieve company objectives
- Contribute to wider management meetings on all aspects of business operation
- Endure in any other responsibility which involves the role of Head of Operations
- Developing and implementing operational strategies and goals

**SKILLS AND EXPERIENCE**
- It is likely and preferred, although not essential, that the individual will be working in the industry and have a working knowledge of mattress production.
- Ability to think strategically and get the job done.
- Numerate and skilled on excel and a good communicator and importantly a team player.
- Strong leadership and communication skills, with a proven track record in engaging and developing a team to achieve company goals and individual development
- The capacity to grasp complex concepts easily
- ICT literacy to deal with various technologies and programmes
- Ideally living close to Ossett

**METRICS**
- Cost per item
- Daily outputs
- Match to sales forecasts
- Compliance and safety
- Working environment and staff engagement
- Timeliness
- Staff retention
- Hit deadlines set

**SALARY**

Full time positon, 50k per year with some flexibility

As the Head of Operations, you will play a crucial role in driving the success of our company. If you are a motivated leader with a passion for operations management and you know you have the required skills and experience to fulfil the high responsibilities of this senior role, we encourage you to apply.

**Salary**: From £50,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
- Work from home

Schedule:

- Day shift
- Holidays
- Monday to Friday

Ability to commute/relocate:

- Ossett, WF5 9YA: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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