Inbound Sales Consultant
2 weeks ago
We are dedicated to providing Britain’s plumbing and heating engineers with the best products at the best price and service. Strictly to the Trade Only
As a company, we are determined to be the Best Place to Work. We offer a variety of industry-leading benefits, including, a shopping discount platform, free bean-to-cup coffee, always, and Private Medical Insurance for the whole family - yes, the whole family
Your responsibilities include but are not limited to:
- Deliver Outstanding customer service
- Adhere to the Williams Way of working and core company values
- Build strong relationships with customers and understand their needs
- Take incoming calls and deal with their requests promptly and effectively
- Using own ideas and initiative to deal with complaints and resolve issues
- Build the business by upselling and add On’s
- Process orders and Quotes in our K8 system
Hours of work - 40 hours a week
Attributes required for the Inbound Sales Consultant role include;
- Customer service and sales experience essential
- Ability to work well under pressure and meet deadlines
- Excellent communication and interpersonal skills
- Following processes and operating within rules and & guidelines
- Self-Motivated pushing hard to achieve goals
- Excellent organisational skills
- Good Levels of computer literacy
As well as working for a company listed on the ‘Top 100 Best Companies to Work For’, the benefits package for the Inbound Sales Consultant include:
- Salary up to £24,000
- 33 days annual leave, increasing with the length of service
- Private medical insurance for the whole family - yes, the whole family
- Discounted shopping platform
- Discounted gym membership
- Contributory pension scheme
- Company discount
- Employee Assistance programme
- Life Assurance
- Cycle-to-work Scheme
- Car leasing scheme
- Free bean to cup coffee
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