Business Support Analyst

3 weeks ago

Aylesbury, United Kingdom Walsh Employment Full time

Our client is a charity and not-for-profit organisation that provides care and support for older people and adults with learning disabilities. This means a commitment to the provision of outstanding care and support to vulnerable people, rather than to privateprofit, and ensures that integrity and values are central to everything. The organisation has up to 1300 staff supporting over 1,100 residents at services across Buckinghamshire, Bedfordshire, and Hertfordshire.

**Business Support Analyst**

Aylesbury

£35K plus excellent benefits package

**To be successful in this role**:
You will be an experienced and confident individual with previous experience in a Business Support Analyst or similar role. You will also have some experience and understanding of SQL / Oracle data base structures, and other requirements for this role include:

- Experience of business systems administration
- Experience of supporting system projects
- Experience of liaising with internal clients and external suppliers
- Ability to create reports using Microsoft Office tools
- Good numeracy skills and literacy skills
- Flexible and approachable with a positive attitude, even under pressure
- Excellent communication and interpersonal skills
- Possession of a valid Full UK driving licence and access to a vehicle

Other desirable (but not essential) skills for this role include:

- Knowledge or understanding of database table structure and table relation
- Knowledge of Reporting and Analytics platforms e.g. QlikView, PowerBI etc
- Knowledge of Payroll and HR processes
- Experience of system administration of ResourceLink and My View
- Experience of RRS (ResourceLink Reporting Services)

**Position summary**:
Our not-for-profit client is looking for a Business Support Analyst to join their team.

**Job role and responsibilities**:
As the organisations Business Support Analyst, you will support the development, administration, and maintenance of core business systems. Working as part of the Business Intelligence and IT functions in partnership with core Business System Owners to administer,develop, configure, and report in line with business and strategic requirements. Responsibilities for the role of Business Support Analyst include:

- Support Business Systems owners in the development and configuration of business requirements relating to core business systems
- Perform regular housekeeping to ensure core business data is accurate
- Work with the Business Intelligence team to create, maintain and run reports on core business systems
- Work with the L&D team and support training Managers, Administrators, and employees in using core business systems
- Develop and maintain user guides and ensure they are up to date
- Support system upgrades through reviewing documentation, defining requirements and test plans
- Participate in user testing and delivery to help ensure system improvements are achieved
- Work with Business Systems Owners to ensure that data integrity is maintained ensuring that data is accurate and reliable
- Support the maintaining of data in line with statutory limits and GDPR regulations

**Benefits**:
A generous holiday entitlement, which increases after 3 years’ service

Lifestyle discount vouchers, including money off holidays, food, fashion, and sport

Lifetime benefits; Life assurance, pension

Support and Career development

Excellent company culture

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