Hospitality Assistant

6 months ago


Milton Keynes, United Kingdom John Lewis Full time

**At a glance**:
**Role**:Hospitality Assistant

**Location**:Fenny Lock

**Hours**:
Full-time position 37.5 hours with a mix of early & late 07:00-15:00/11:30-19:30 to include weekends. This position attracts a 7.5% shift premium

Two Part-Time positions working 5 days out of 7, including 2 weekends in 4

25 hours per week 07:00-12:00

20 hours per week.15:30-19:30

**About the role**:
As Partners - members of the Partnership - it's our responsibility to ensure our growth for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

To deliver excellent customer service by working flexibly as part of a team, ensuring that stock is replenished and displayed to required standards. To adhere to hygiene and health and safety standards at all times.

Job Requirements:

- Working as part of a team of catering assistants to ensure a smooth service is provided in accordance with all relevant procedures.
- To ensure stock available to meet service requirements, with attention being given to controlling wastage and ensuring food is rotated and no items are left beyond their sell by date.
- To act promptly on any customer comments, using initiative to resolve them where possible and report issues or unsolvable day-to-day problems to the line manager.

Desirable experience skills and qualifications:

- Basic Food Hygiene Certificate.
- Previous catering experience.
- Worked in a busy customer facing environment.

**We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special. Benefits include**:

- Once you’ve been with us for three months, you’ll get Partnership discount in store and online. That’s 25% off in John Lewis & Partners (12% electrical products, some exclusions apply) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount.
- Discounted cinema tickets & VIP suites with discounted tickets at the O2 arena
- Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay
- Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

If you would like to view the job outline for this role please see attached our job outline.

**For internal use only**:
LI-HEADOFFICE



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