Therapist

**Role**:Spa Therapist
**Location**:Seaham Hall, County Durham
**Salary**: £12.00 per hour plus share of service charge (approx. £2k per annum for full time employees) and retail commission structure
**Hours**:0 - 40 hours (full-time or part-time available), shift pattern will include a variety of shifts between 10am - 8pm including weekends & bank holidays.
**Relationships**: Reports to General Manager, Spa Manager, Treatment Manager & Spa supervisor
**Our Mission**:‘Create the ultimate in Northern hospitality captivating the most memorable guest experiences. Human Connection, Personal Experience, Brand Evolution and Location pitch us at the top level of personal hospitality’
**Our Motto: ‘**Emotive Hospitality at our Core’

We are looking to grow our team of Therapists and are searching new team members, qualified to NVQ level 3 or equivalent.

As a Spa Therapist you are responsible for providing an exceptional level of customer care and attention to all guests and delivering 5* treatments and recommendations to every client, whilst working together in a large team in a fast-paced environment. Invest in us and we will invest in you

Start your Seaham Hall journey and join our formidable team.

**Our Benefits**
- Full Training plan with our product partners Temple Spa & ishga
- Fun and dynamic team environment
- Reward and recognition scheme, including Hospitality Rewards and a share of monthly service charge based on hours worked
- Development and Progression opportunities
- Inclusion in charity events and fundraising
- Workplace wellness programme
- Be part of our Sustainable Team scheme, prioritising people and planet
- Up to 20% team member discount off gift vouchers and spa experiences
- Competitive Salary
- Uniform provided

**The ideal Spa Therapist**
- Must have a natural caring nature and passion to help people
- Attention to detail to ensure the 5-star standard of service is delivered
- Be a team player as well as an individual worker
- To be well presented and represent a high standard of competence at all times
- Must have impeccable time keeping
- Due to location and shifts transport is preferred
- Excellent customer service and communication skills with the team and guests and understand the need for confidentiality

INDFOH