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Customer Support Assistant

4 months ago

Manchester, United Kingdom CSP U.K. LTD Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor. As a Client Advisor, you will be responsible for providing exceptional service to our clients and assisting them with their needs.

**Duties**:

- Communicate with clients in-person to understand their requirements and provide appropriate solutions
- Assist clients with product selection and provide detailed information about features and benefits
- Conduct data entry to update client information and maintain accurate records
- Analyze client needs and preferences to offer personalized recommendations
- Utilize phone etiquette to ensure professional and courteous communication with clients
- Upsell products and services to maximize sales opportunities

**Experience**:

- Strong communication skills with the ability to effectively communicate complex information
- Excellent data entry skills with a high level of accuracy
- Previous experience in a customer service or sales role is preferred

**Job Types**: Full-time, Permanent

Pay: From £25,301.24 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 16/05/2024