Member Services Officer

2 months ago

Newmarket, United Kingdom IAPA Full time

**About IAPA**

IAPA is a leading global association of independent accounting, audit, tax and legal firms that are relationship centric, with a global mind set. Established in 1979, IAPA comprises over 80 member firms with offices in over 60 countries.

IAPA has recently moved to a hybrid working model, meaning this role will be home based, but will also require regular in-person meetings and in-person events with member firms. Overseas travel will be necessary from time-to-time, but no more than 2-3 times a year.

**The role**

As a **Member Services Officer** your duties will be wide ranging and include:
Administration:

- Developing the reputation and visibility of the IAPA brand within existing member firms, the profession and wider market.
- Developing strong relationships with existing and potential member firms.
- Supporting new and existing membership enquires.
- Researching potential new members via regulators in numerous jurisdictions.

Events:

- Working closely with the Office/Administration Manager to assist in the organising of IAPA events globally, to include online and face-to-face meetings, webinars, regional and global conferences etc.
- Assisting in the production of conference materials including brochures, slide decks, CEO speeches, video presentations, photographs.
- Liaising with speakers, writing press releases and uploading all relevant material to the IAPA website and social media sites.
- Facilitating post conference reviews and reporting the results.

Member Services:

- Sourcing and promoting members success stories and case studies.
- Assisting in the creation of IAPA newsletters, bulletins and reports, sourcing relevant material from members, Board members, CEO and any other relevant sources.
- Engaging with any PR, marketing, events and general member service queries from IAPA members.

**The person**
- Experience working within a multifunctional administrative and/or member services role.
- Can demonstrate through examples where a proactive and highly collaborative approach to deliver results was necessary.
- Experience of using management/negotiation skills to deal with external contractors and suppliers.
- Proven ability to manage a busy workload with tight deadlines.
- Strong communication skills, both written and oral.
- Excellent IT skills and knowledge.

**Job Types**: Full-time, Permanent

**Salary**: From £30,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Newmarket: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to attend meetings/events at weekends when necessary?
- Are you able to travel overseas when necessary, including at weekends?

Work Location: Hybrid remote in Newmarket

  • Administrator - Mortgage Services

    4 days ago

    Newmarket, United Kingdom Shire Financial Services Limited Full time

    Shire Financial Services Limited has been established since 2006, offering a very high standard of customer service to our client base. This is a fantastic opportunity to join great team of people with full on-the-job training. Our staff are all very friendly and work together ensuring the best outcomes not only for our clients but also for one-another....

  • Member Representative

    2 weeks ago

    Newmarket, United Kingdom Nationwide Building Society Full time

    **Contract Type**: Fixed Term Contract - **Ref**: R00BN08200 - **Closing Date**:08 August 2023 It is an important role within the branch, and we are the gateway to protecting and looking after our members working closely as a team. We need a **Member Representative** for our branch in **Newmarket**. This role is a **12 month fixed term contract, working 21...

  • Member Representative

    5 days ago

    Newmarket, United Kingdom Nationwide Building Society Full time

    **Contract Type**: Permanent - **Ref**: R00BN07299 - **Closing Date**:13 January 2023 Our customers are members of the Nationwide Building Society, and as a Member Representative, you’ll often be the first person they turn to for help. Whether they’re contacting us online, on the phone or coming into the branch, you’ll use the wide-ranging skills...

  • Team Member

    1 week ago

    Newmarket, United Kingdom EURO GARAGES LIMITED Full time

    **Role**:Greggs Team Member **Location**:Newmarket, CB8 0XG **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 above 18 | £10.30 aged 17 | £10.30 aged 16 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated sales assistants who can provide outstanding customer...

  • Team Member

    3 weeks ago

    Newmarket, United Kingdom Lovisa Full time

    Lovisa Life: Lovisa was established in Australia in 2010 and has quickly grown to be one of the leading fast fashion jewellery retailers. We will continue our focus on expanding our global network, with currently over 700+ stores across 32 countries. At Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to...

  • Team Member

    2 weeks ago

    Newmarket, United Kingdom Lovisa Full time

    Lovisa Life: Lovisa was established in Australia in 2010 and has quickly grown to be one of the leading fast fashion jewellery retailers. We will continue our focus on expanding our global network, with currently over 700+ stores across 32 countries. At Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to...

  • Tenant Liaison Officer

    3 weeks ago

    Newmarket, United Kingdom Allied Site Services LTD Full time

    Allied Site Services has a new job listing for Tenant Liaison Officer located in Newmarket, Suffolk **Salary: £150.00 per day** **Location: Newmarket, Suffolk** **Job Type: Full time** **Shift/Schedule: Monday-Friday** **Duration: Ongoing** **Start Date: 01.04.2024** Main responsibilities will be to be the main point of contact for tenants and ensure...

  • Office Coordinator

    2 months ago

    Newmarket, United Kingdom CHM Full time

    **Job title: Office Coordinator Location: Head Office, Newmarket Hours: Full-time (37.5 hours/week) Reports to: Charity Manager **Salary**: Circa £23,000 - £26,000** Our client is a charity that helps people and their pets during times of difficulty. At this organisation, they believe that the bond between people and their pets is really important and...

  • Greggs Team Member

    5 days ago

    Newmarket, United Kingdom Asda Express Full time

    **Role**:Greggs Team Member **Location**:Newmarket, CB8 0XG **Hours**:Part-Time / Permanent **Hourly Rate**:£11.44 **Company**: Asda Express We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to join our welcoming Greggs bakery team! As a team member, you will have a range of duties from engaging...

  • Release Officer

    1 week ago

    Newmarket, United Kingdom TSS (Total Security Services) Ltd Full time

    **Job description** TSS have an exciting new career opportunity for security officers providing support for a blue-chip client Godolphin, in relation to all security-related matters including people safety issues and site processes. With growth opportunities and a speedy onboarding process, TSS is a perfect fit for starting or progressing your security...

  • Probation Services Officer

    1 month ago

    Newmarket, United Kingdom Ministry of Justice Full time

    Salary - £25,310 - £30,968 Number of jobs available - 2 Detail of reserve list - 12 Months Region - East of England City/Town - Newmarket Building/Site - HM Prison Highpoint, CB8 9YG Grade - Other Organisation Grade for HMPPS - NPS Pay Band 3 National Post Type - Permanent Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible...

  • Greggs Team Member

    5 days ago

    Newmarket, United Kingdom Asda Express Full time

    **Role**:Greggs Team Member **Location**:Newmarket, CB8 0XG **Hours**:Part-Time / Permanent **Hourly Rate**:£11.10 above 18 | £9.65 under 18 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to join our welcoming Greggs bakery...

  • Probation Services Officer

    1 month ago

    Newmarket, United Kingdom Ministry of Justice Full time

    Salary - £25,310 - £30,968 Number of jobs available - 2 Detail of reserve list - 12 Months Region - East of England City/Town - Newmarket Building/Site - HM Prison Highpoint, CB8 9YG Grade - Other Organisation Grade for HMPPS - NPS Pay Band 3 National Post Type - Permanent Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible...

  • Customer Team Member

    2 weeks ago

    Newmarket, United Kingdom Coop Full time

    **Customer Team Member** Location: 2-5 Elisabeth Parade, Newmarket, CB8 0BP Pay: £9.90 per hour + great benefits Contract: 16-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: Varied shifts including early mornings and weekends, to be discussed at interview. The role will also include working in our in-store...

  • Greggs Team Member

    2 weeks ago

    Newmarket, United Kingdom EG Group Full time

    **Role**: Greggs Team Member **Location**: Newmarket, CB8 0XG **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.10 above 18 | £9.65 aged 16 and 17 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to...

  • Greggs Team Member

    3 weeks ago

    Newmarket, United Kingdom EG Group Full time

    **Role**: Greggs Team Member **Location**: Newmarket, CB8 0XG **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 above 18 | £10.30 aged 17 | £10.30 aged 16 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated sales assistants who can provide outstanding...

  • Greggs Team Member

    2 weeks ago

    Newmarket, United Kingdom EG Group Full time

    **Role**: Greggs Team Member **Location**: Newmarket, CB8 0XG **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 above 18 | £1.30 aged 16 + 17 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to...

  • Greggs Team Member

    2 weeks ago

    Newmarket, United Kingdom EG Group Full time

    **Role**: Greggs Team Member **Location**: Newmarket, CB8 0XG **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 above 18 | £10.30 aged 16 + 17 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to...

  • Customer Team Member

    2 days ago

    Newmarket, United Kingdom Coop Full time

    **Customer Team Member** Location: 2-5 Elisabeth Parade, Newmarket, CB8 0BP Pay: £10.90 per hour + great benefits Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: 3 varied shifts including early mornings (from 6am), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full training...

  • Office Coordinator

    7 days ago

    Newmarket, United Kingdom Our Special Friends Full time

    Our Special Friends (OSF) aims to help people benefit from the companionship of animals and support them through difficult times. We promote, preserve and provide animal companionship and we champion animal companionship support services for people in need in the local community. We provide practical advice and emotional support to individuals who are having...