Senior Administrator

3 weeks ago


London, United Kingdom WATERLOO HEALTH CENTRE Full time

Ø **What You'll Work On**
Assist the Patients Services Operations Manager with the management of the practice rota and appointment systems. This involves maintaining the practice appointment system, adding on weekly clinical sessions to the appointments system, logging clinical staff holidays on calendars and supporting senior management and partners with organising clinical staffing.

Ø Support all clinical staff with general tasks as requested e.g. providing IT Support/reporting IT faults as necessary

Ø Assist Operations Manager with production of monthly figures for Practice Business Manager on Extended Hours & Extended Access cover

Ø Staff IT Set ups on relevant software (after training)

Ø Process incoming and outgoing telephone calls.
Following up requests for appointments, information from hospitals, booking transport or interpreters
Processing of incoming prescription requests, lab reports and clinical documents in EMIS Web (Patient Database)
Effectively manage front desk reception (on a shared rota basis) to ensure the smooth and efficient running of the integrated reception service.

Ø Processing requests for medical reports

Ø Actioning Patient registration workflow Queries

Ø Deputise for Operations Manager during periods of absence

**Salary**: From £13.50 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 19/05/2023
Reference ID: EM2



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