Marketing Executive
2 weeks ago
Responsibilities:
- Outbound customer acquisition to provide assistance and support
- Analyze customer needs and provide appropriate solutions or recommendations
- Maintain accurate and detailed records of customer interactions and transactions
- Handle customer inquiries, complaints, and escalations in a professional and timely manner
- Collaborate with other team members to ensure excellent customer service delivery
Qualifications:
- Previous experience in customer service or call center environment preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to multitask and prioritize tasks effectively
- Proficient computer skills, including experience with CRM software
- Ability to work independently as well as in a team environment
- High school diploma or equivalent required
**Job Types**: Full-time, Part-time, Freelance
Part-time hours: 21-42 per week
**Salary**: £400 -£700 per week
**Benefits**:
Company events
Flexitime
Referral programme
Schedule:
Day shift
Every weekend
Monday to Friday
Overtime
Weekend availability
Supplemental pay types:
Bonus scheme
Commission pay
Performance bonus
Ability to commute/relocate:
WATFORD: reliably commute or plan to relocate before starting work (required)
**Education**:
GCSE or equivalent (preferred)
**Experience**:
customer service: 1 year (preferred)
Licence/Certification:
Driving Licence (preferred)
Work Location: In person
Reference ID: Ab
**Job Types**: Full-time, Part-time
Pay: £400.00-£700.00 per month
Expected hours: No less than 30 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: Ab
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