Café and Shop Assistant

3 weeks ago

Bury, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
Part-time Catering/Shop Assistant working 25 hours spread over 5 days, including alternating weekends.

The selected individual will be responsible for assisting in the hospital shop and coffee bar situated within the outpatients department. Duties include serving barista style coffee, hot snacks, sandwiches, salads, and cakes. In addition, there may be instances where they will be required to serve at the service counter of the Staff Restaurant. The individual will also be responsible for maintaining cleanliness in the area and upholding rigorous food safety standards.

The responsibilities encompass receiving and organizing deliveries, stocking shelves, assisting customers, and ensuring the shop remains clean and organized. The primary objective is to provide customers with the best possible experience.

**Main duties of the job**:

- Providing friendly and attentive customer service while maximizing sales
- Managing cash and credit card transactions
- Ensuring shelves are consistently stocked and well-organized
- Maintaining proper stock control and implementing rotation procedures
- Maintaining accurate records of HACCP temperatures and stock inventory
- Crafting and serving barista style coffees
- Preparing and serving hot snacks
- Ensuring the shop and café are always clean and presentable
- Assisting in the main staff restaurant as needed
- Consistently upholding a high standard of customer service, treating all customers with dignity and respect

**Working for our organisation**:
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.

**Detailed job description and main responsibilities**:
**Person specification**:
**Experiance**:
**Essential criteria**:

- Experience working in a shop or café
- Experience handling cash handling

**Qualifications**:
**Essential criteria**:

- Level 2 Food Safety

**Desirable criteria**:

- Level 2 Food Allergen

**Personal**:
**Essential criteria**:

- Must have a can-do attitude
- Must be capable of working independently and taking initiative when necessary
- Must have a good understanding what good customer service is
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:
**Applicant requirements**:

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