![Dynamic Merchandise](https://media.trabajo.org/img/noimg.jpg)
Customer Account Executive
1 week ago
**Job Scope**:
Dynamic is a customer centric organisation that works with high profile companies from around the globe. This role is crucial to the business as it entails complete management of customer accounts, starting with initial queries right through to orders being processed and distributed. Taking ownership of accounts while also supporting sales, Directors and the senior leadership team are all within the remit of this role.
**Responsibilities**:
- Processing all orders timely and accurately
- Completing all sales related administration
- Creating Sales orders in the system
- Managing customer accounts and projects from end to end
- Sourcing items to meet customer expectations
- Being primary contact for large blue-chip customers
- Produce and maintain stock reports and end of month for multiple customers
- Supporting Ecommerce sites on behalf of customers
- Processing and raising purchase orders and quotations for customers
- Working with Directors and the MD offering sales support and updates
**Characteristics**:
- Able to build rapport quickly with multiple customer base
- A team player who is a strong collaborator but can also work alone and use initiative
- Exceptional telephone manner is a must
- A positive can-do attitude is crucial
- Friendly and approachable
- Sales focused and good levels of business acumen
**Skills, Qualifications & Competencies**:
- Comfortable using Microsoft packages - particularly Excel essential
- Able to work to high levels of accuracy
- Ability to self-check work
- Professional telephone manner
- Able to work with both verbal and written briefs
**Salary**: £25,000.00-£31,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 05/04/2024
Reference ID: CAE/APR/24
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