Casual Customer Service and Information Officer X 4

3 weeks ago


BartonuponHumber, United Kingdom North Lincolnshire Council Full time

We have an exciting opportunity for the right individual to join us as a Customer Service and information Assistant based at Waters’ Edge Country Park and Business Centre and/or and The Buttercross Business and Information Centre.

This role would be ideal for you if you are a customer focused individual with a strong interest and/or experience in supporting customers with their diverse queries.

As a Customer Service and Information Assistant, you will have daily contact with visitors to the site and play a key role in staffing the gift shop, dealing with a range of customer enquiries which could include events/activities happening in the Centre / surrounding area, walking routes and visitor attractions recommendations.

As first point of contact for Centre, you will need to be able to provide excellent interpersonal skills and the ability to communicate with staff, tenants, customers, and service users alike.

You will need a good working knowledge of computer systems and possess excellent organisational skills. You will be confident in completing both individual and team tasks and a non-judgmental attitude is important to the role.

The role is a casual position as and includes weekend working as and when required.



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