Service Department Coordinator

6 months ago


Portadown, United Kingdom Gen Tech Recruitment Full time

**Permanent Service Department Coordinator required for Portadown.**

Reporting to the Engineering Manager the role will be focused on providing efficient coordination of the Engineering Service department, scheduling engineers work schedule, dispatching parts and support to the stock controller with any administration purchasing duties.

**Duties will include**:

- Receiving customer phone calls to include machinery service scheduling and ordering parts
- Maintaining and prioritizing engineers work schedule
- Booking engineers flights and accommodation when required
- Placing and tracking orders with suppliers
- Picking and dispatching orders
- Up sale of parts and machinery service
- Maintenance of machinery parts pack
- Maintain an excellent working relationship with customers whilst ensure an efficient and professional customer service.

**Essential Criteria**:

- Experience of coordinating / scheduling in a fast-paced environment
- Previous experience of handling spare parts stock
- Proficient in Microsoft Office to include excel and word
- Experience preferred over qualifications.
- **Organised** - Pre-empt issue thus solving them before they arise
- **Structured** - Ability to plan ahead
- **Driven **- Desire to succeed and progress
- **Flexible** - Prepared to learn and support
- **Process Orientated -** Ability to follow company procedures and rules
- **Assertive **- Able to show initiative when required
- **Resilient **- Able to maintain control and work under pressure
- A**n excellent communicator** - Ability to build relationships internally and externally

**Hours of work: Monday - Friday 8.30 am - 4.30 pm**

**Salary £26,000 - £30,000 DOE**

For further information contact Tanya Lyttle at GenTech Recruitment on 028 92679668

**Job Type**: Permanent

**Salary**: £26,000.00-£30,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person


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