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Customer Service Coordinator
5 months ago
My client are a high end residential developer based in Essex who are currently looking for a Customer Service Coordinator to join their team for a head office based role.
Do you have experience within new build customer care?
Do you thrive in a fast paced environment?
Do you have good knowledge of the new build property & defects?
Day to day duties:
- Providing excellent customer care on all levels
- Being the main point of contact for the customer care team
- Scheduling jobs for repairs with operatives
- Escalating complaints to the management team
- Diagnosing defects
- Ensuring that repairs are covered under the customers warranty