Catering Retail Assistant

1 month ago


Bury, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

20 hours over 5 days a week

8.00am - 1.00pm Monday - Friday

Every other weekend 7.30am - 12.30 pm

As soon as the doors open at 8am you are serving customer, whilst the role can be exhausting if can also be very rewarding. Through out the year we have many things going on, from big celebrations of NHS achievements to BBQs whenever the sun shines, no two days are ever the same.

The main aim of the job is to provide the best possible service and experience for patients, visitors and staff using the Staff Restaurant, whilst maintaining a high standard of Food Safety and Cleanliness.

Part of the job requires the post holder to prepare salads and sandwiches for lunch, therefore a knowledge of catering is required.
1. The post holder with be required to;
- Record food and fridge temperatures, accurately and record the information clearly.
- Work on the service counter using good customer service and communication skills to engage with customers.
- Use engagement to drive sales.
- To deal with all phone enquires to the Staff Restaurant, take orders and pass on any enquires they cannot deal with to the Restaurant supervisor, Head Chef or Catering Manager.
- Relay information back to the kitchen regarding orders placed or stock needed
- Take cash and card payment from Customers, balance the till at the end of service, recording all information accurately.
- Work very closely with other members of the small team, and play their part in delivering the best possible service.

The Customer or Patient is our top priority

The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.


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