Conservatory Installations Inspector

ConservatoryLand Ltd are a growing national manufacturer of conservatories. We are currently seeking a highly skilled and dedicated Onsite Support Engineer to join our field-based team.

The role involves overseeing conservatory installations carried out by approved and pre-approved members of our ‘Approved Installer Network’, providing advice and guidance where necessary to ensure a first-class installation and exceptional service to our customers

**Responsibilities**:

- Requirements_
- Travel nationally to our customers properties throughout parts of England and Wales
- Attendance onsite prior to and during the whole conservatory installation process to provide installers with advice, assistance, and guidance, to ensure a first-class build and finish
- Share technical expertise from the onset of the installation process through to installation completion
- Communicate with customers and installers throughout the conservatory installation process to ensure total customer satisfaction
- The accurate reporting, administration, and communication of installer competence, quality, and workmanship
- Collate evidence regarding installations, with the ability to identify installation errors and incorrect processes, possessing a confidence to consult installers regarding these inaccuracies, in a professional manner
- Conduct quality/spot checks, at random, on previously approved installers
- Collaborate with other onsite support engineers to resolve complex technical issues
- Execute service calls/reports to a high standard along with the rectification of installation issues, as and when required
- The majority of time will be spent on-site, averaging 3 - 4 days per site visit, this will require regular overnight stays away from home
- About you_
- Recent experience within the same or a similar role requiring fitting skills for a range of conservatories designs and roof systems (including solid tiled roofs)
- Experience in the installation of steel bases is desirable
- Strong knowledge of conservatory installation equipment, tooling, and processes
- Proficiency in troubleshooting and resolving onsite installation issues
- Excellent communication skills
- Ability to work independently and effectively manage time and resources
- Willingness to travel nationally and regularly complete overnight stays
- Good industry product knowledge with a drive, ambition, and determination to develop technical knowledge of the products we supply and manufacture
- The ability to develop good working relationships with both colleagues and installers
- The ability to successfully follow processes and deliver required and measurable results
- Full driving license
- Company van, tools, and mobile provided and expensed
- Fuel, travel expenses, and hotel charges (including overnight allowance) expensed
- 28 days holiday entitlement inclusive of recognised public holidays

**Salary**: £38,000.00-£40,000.00 per year

**Benefits**:

- Company pension
- Referral programme

Schedule:

- Monday to Friday

Work Location: On the road

Application deadline: 08/12/2023