Head of It

**Position Title: Head of IT - (Full-time/Permanent)**

**Reports to: Senior Management Team**

**Location: Based at our Head Office, 74 Scarva Road, Banbridge, BT32 3QD.**

**Role Overview/Key Responsibilities**:

- Overall responsibility for the company’s IT infrastructure.
- Manage and mentor IT team.
- Manage short, medium and long term IT business strategies for the company.
- Negotiate all IT related and telecommunications contracts.
- Purchasing of all Gordons Chemists IT hardware and software.
- Project based implementation of Infrastructure Solutions including VMWare.
- Project based implementation of Software Solutions including ERP, WMS and BI systems.
- Evaluate systems for best use in the business.
- Researching, investigating and presenting new IT solutions for the company to Directors.
- Gain buy in from end users for system changes.
- Ability to liaise and communicate with cross functional departments.
- Manage the ongoing development and support of Company ERP/WMS and integration.
- Manage the ongoing development and support of Company BI system.
- Define and agree business ERP/WMS processes with the management team.
- Train users on processes and ensure these processes are upheld.
- Infrastructure planning and implementation of LAN and WAN and WIFI Networks.
- Disaster Recovery planning and testing.
- Implement support and maintain Windows server roles and MS Exchange.
- Backup and recovery systems.
- Maintain Helpdesk Service Levels both in house and of IT suppliers.
- Further develop IT policies and systems to support the implementation of strategies set by the board to include Data Protection policies and GDPR compliance.
- Manage the corporate security infrastructure (VPN, Anti-Virus, Anti-Spam, firewall, WSUS)
- Safeguard systems and data from the ever-increasing threat of cyber-attacks and put in place processes across the organisation to combat against the same.
- Rollout of company Credit card systems and PCI compliance.
- Planning software and hardware updates to the companies EPOS and PMR systems
- Additional projects when required.

**Attributes/Skills**:

- Degree/3rd level qualification in IT related discipline or 5 + years relevant IT experience
- 3 years previous IT Management experience
- Previous experience in similar environment would be beneficial
- Working knowledge of:

- Windows Server 2008-2019, Active Directory and Power Shell
- Microsoft 365 & Sharepoint
- Microsoft Entra & Endpoint Security
- VMWare and Hyper V
- Networking
- BI tools QlikView/Tableau
- MS NAV
- Microsoft SQL DBA and SQL Languages
- Experience using Progress DB’s
- Previous EPOS experience would be beneficial
- Excellent interpersonal and communication skills with the ability to engage effectively at all levels of the business and external stakeholders
- Proven ability to drive continuous improvement initiatives
- Ability to work on own initiative
- Excellent time management skills with the ability to prioritise own workload and adhere to deadlines.
- Excellent problem solving and analytical skills
- Be a strong people manager with the ability to motivate a team
- Flexible attitude to work
- Willing to travel to other company locations on occasion.

We reserve the right to amend criteria in order to facilitate shortlisting

**Hours**:
Full time/Permanent, working Monday to Friday 8.30am to 5.00pm (40 hours per week); however, given the senior level of the role you will be expected to fulfil all aspects of the role, which may result in working outside these core hours.

**Compensation**:
**To Apply**:
Applications should be made in writing accompanied by a current C.V. detailing why you believe you are suitable and how you meet the relevant criteria.

**Closing Date**:Sunday 28 April 2024

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Work Location: In person

Application deadline: 28/04/2024
Reference ID: HOFTPHOIT/0524