Security/ Front of House Operations

2 weeks ago

Croydon, United Kingdom London School of Science and Technology (LSST) Full time

The London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses.

The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background, your age or personal circumstances everyone is entitled to access a good education. We have one of the highest National Student Survey scores of 96.7%, placing us in the top 15 in the UK.

We are currently seeking to appoint a Security and Front of House Operations on a Full-time, permanent basis.

**Job purpose**:
To work as part of a team and provide a fully comprehensive security service to the college campus in addition to providing additional support with building maintenance activities, departmental coverage (student support etc).

**Key Responsibilities (including but not limited to)**:
**Security**:

- Provide a professional, effective and competent operational security service to LSST to ensure a safe and secure environment for staff, students visitors and LSST assets.
- Carry out regular patrols of all classrooms and LSST premises and record locations and times using Daily Operation Log Book.
- Deal with Lost and Found property in accordance with the LSST policy which will include maintaining the property register, ensuring the safe storage and return of lost property and the disposal of unclaimed property.
- Carry out lock up duties as required.
- Carry out investigations, take statements and provide written reports with regard to breaches of security, incidents, thefts and damage.
- Ensure that detailed, accurate and timely records are kept on all incidents and activities using either paper based or computer based systems.
- Maintain regular communication across all areas of the campus.
- Maintain electrical appliances (lights, computers, air conditioners and ventilations) are ON and OFF based on requirements ensuring they are switched OFF when not required and at the end of the day.
- Challenge individuals in restricted areas who do not have identification and members of staff not wearing ID cards.
- Receive visitors to the campus and ensure they are escorted or directed to the appropriate area of the campus.
- Receive and check deliveries to the campus premises ensuring these are moved to the appropriate storage location or appropriate department as required.
- Assist in the relocation of office equipment and furniture across the campus, in particular during office moves, office functions or seminars. This may involve manual lifting.
- Ensure that line management are made aware of serious incidents
- Be accountable for maintaining a current valid SIA licence (Security Guard/Door Supervisor) ensuring it is renewed prior to expiration.

**Building Maintenance**:

- Perform maintenance and light repairs
- Repair equipment or appliances (non electrical)
- Carry out hoovering and empty bins as and when required to include cleaning duties in the absence of the cleaner
- Report any problems/broken items to the Operations Manager
- Keep front of house areas clean and in good condition including watering of plants when required
- Undertake duties as assigned or emergency tasks (e.g. shovelling snow or sweeping up broken glass or spillages)
- Identify and report the need for any major repairs to the Operations Manager

**Other Duties**:

- Undertake other duties required from time-to-time by the management of the Campus including assistance/help with different tasks in other departments (such as administration, building maintenance, Student support, overall college operations) as directed by the Operations Manager.

**Job Requirements (essential)**:

- Previous experience as a security guard including front of house
- Holder of valid SIA Licence
- Good communication skills
- Able to work as part of a team and resolve complaints quickly and efficiently
- Ability to deal with potential conflict situations escorting unauthorised personnel off from the campus premises expediently and with minimum disruption
- Ability to deal with external contractors or maintenance workers
- Ability to carry out manual handling activities

**Salary**: £11.50 per hour

Work Location: In person

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