Foh Supervisor

Job Summary:
We are seeking a highly organized and experienced Front of House Manager to join our team. As the Front of House Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining a positive and efficient work environment. If you have a passion for the culinary industry, excellent leadership skills, and a strong background in hospitality, we would love to hear from you.

**Duties**:

- Manage and supervise all front of house staff, including servers, bartenders, hosts/hostesses, and bussers
- Train new employees on restaurant policies, procedures, and customer service standards
- Ensure that all guests receive prompt and courteous service
- Monitor dining room activity to ensure guest satisfaction and address any issues or concerns
- Collaborate with the kitchen staff to ensure smooth communication and efficient service
- Oversee the reservation system and seating arrangements
- Maintain cleanliness and organization of the dining area, bar area, and restrooms
- Handle customer complaints or inquiries in a professional manner
- Assist with inventory management and ordering supplies as needed

**Skills**:

- Strong leadership abilities with experience in team management
- Excellent communication skills to effectively interact with customers, staff, and management
- Extensive knowledge of restaurant operations and hospitality industry standards
- Ability to multitask and prioritize tasks in a fast-paced environment
- Culinary knowledge to assist with menu development and food quality control
- Proficient in bartending techniques and drink preparation
- Exceptional problem-solving skills to address issues as they arise
- Previous experience in a similar role within a restaurant or hotel setting is preferred

We offer competitive pay based on experience along with opportunities for career advancement within our growing organization. If you are passionate about providing exceptional service and have the skills required for this position, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

**Job Types**: Full-time, Part-time

**Salary**: From £12.00 per hour

Expected hours: 12 - 20 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (required)
- Restaurant management: 1 year (required)
- Bar management: 1 year (required)
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
- Management: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Expected start date: 22/04/2024