Enforcement Agent

7 months ago

Liverpool, United Kingdom Dukes Bailiffs Limited Full time

Dukes is an award-winning Enforcement company centrally located in Stone, a canal town between Stoke-on-Trent and Stafford. Our clients are largely local authorities for whom we collect unpaid council tax debt, business rates and more. We are a family run company with roughly 90 employees located across England and Wales.

Due to the growth of the business, we are looking for driven, proactive and hardworking Enforcement Agents to join our team in Liverpool and surrounding areas.

**Salary**:£56,500 (£28,500 salary plus a bonus of on average £28,000 commission per annum. N.B there is no cap to your bonus potential) We also pay fees on a pro-rata basis.

**Location**:Liverpool and surrounding areas

**Contract**:Permanent

**Working Hours**:Flexible working arrangements between the hours of 6:00am and 9:00pm Monday to Saturday, working at least one late night per week.

Working a total of 40 hours per week.

**The role**:Working on behalf of Local Authorities and commercial clients, our Enforcement Agents are responsible for executing Court orders and enforcing warrants to obtain payments on unpaid debts.

The role is challenging, yet rewarding as you will be dealing with a variety of customers with different financial situations each day and tailoring solutions to help them reach the best and fairest resolution for their circumstances.

**Core responsibilities include**:

- Travelling to various addresses within your local area to enforce warrants and liability orders on behalf of clients to obtain payments on unpaid debts.
- Identifying the financial circumstances of a debtor by capturing key income details. This may require assisting debtors to complete income and expenditure forms and questionnaires.
- Requesting payment in full (PIF) or agreeing an affordable repayment arrangement to help charge payers resolve their debt.
- Identifying and assessing vulnerability and signposting to support services where required.
- Liaising with office-based colleagues regarding active cases.
- Overseeing payments received for cases allocated to you: handling cash payments, managing receipts and other required documentation.
- Compiling short reports about your visit, along with completing any necessary paperwork.
- Taking control of goods and removing goods - where necessary.
- Gaining intelligence on an area demographic or charge payer’s situation that we can report back to the Client to assist them with their own reporting and casework.
- Striving for continuous improvement and reporting to management about ways we can improve our offering or our operational efficiencies.

**Whilst every day will be different, the core expectations of an Enforcement Agent remain the same**:

- You will be required to maintain strict client confidentiality and comply with Data Protection legislation and, where appropriate, the Freedom of Information Act.
- You must always act within the law, including all relevant legislation and observe all Health & Safety requirements in carrying out enforcement.
- At all times, you must abide by the Level 2 Taking Control of Goods National Standards.

**The Skills / Qualifications you’ll need**:

- Level 2 Taking Control of Goods Qualification.
- Strong Communicator - you know how to tailor your communications to different audiences. You are tactful, confident and clear when communicating and you have excellent listening and negotiation skills that enable you to gain respect.
- Self-motivated - possessing a proactive ‘can do’ attitude.
- Flexible
- you know that every situation will be different and you will act accordingly.
- Ethical - Ethical enforcement is what we do. You are an ambassador of our values and mission.
- Empathetic - You will work with charge payers to understand their financial situation and advise them on their options around making payment. When you meet people who are not able to make any payment, you provide empathy and understanding, treating them with respect and dignity whilst talking them through the support on offer.

**The rewards**:

- Up to 33 days holiday, including bank holidays (commission is pro-rated during holidays)
- Shifts that offer flexibility and time to do the things that are important to you outside work
- Mental Health Champions and free counselling available to support your wellbeing
- Benefit package includes eye care and flu vouchers
- Pension scheme, career development, long service awards and annual company awards
- Regular social events
- Complete office shutdown between Christmas and New Year
- Clear grading structure and promotional opportunities available
- Use of company vehicle for private use

**Job Types**: Full-time, Permanent

**Salary**: Up to £60,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Flexitime
- Free flu jabs
- Health & wellbeing programme
- Paid volunteer time
- Referral programme
- Sick pay

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types

  • Trainee or Certificated Enforcement Agent

    7 months ago

    Liverpool, United Kingdom High Court Enforcement Group Full time

    **Job description** High Court Enforcement Group is a well-known, respected and ethical enforcement company and due to the successful winning of several large contracts, the group companies, High Court Enforcement, Excel Civil Enforcement and the Sheriff’s Office, are looking to recruit several Trainee and Certificated Enforcement Agents across England...

  • Trainee Enforcement Agent

    7 months ago

    Liverpool, United Kingdom Pareda Recruitment Ltd Full time

    My client is one of the UK's largest Enforcement companies. The business operates successfully throughout the country and as a result of continued growth, they are looking to recruit a number of Trainee Enforcement Agents to begin an exciting career as a Certificated Enforcement Agent. Please note: **CANDIDATES SHOULD HAVE A FULL UK DRIVING LICENCE AND...

  • Enforcement Agent

    7 months ago

    Liverpool, United Kingdom Novax Recruitment Ltd Full time

    **Job Title**: Enforcement Agent **Location**: Liverpool **Salary**: OTE £50,000 - £75,000 A job with the perfect work-life / home-life balance! The Role Visiting debtor's properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements. Customer service and empathy is key to the success of this role. Assisting...

  • Enforcement Agent

    7 months ago

    Liverpool, United Kingdom Novax Recruitment Ltd Full time

    **Job Title: Enforcement Agent** **Location: Liverpool** **Salary: OTE £50,000 - £75,000** A job with the perfect work-life / home-life balance! **The Role** - Visiting debtor's properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements. Customer service and empathy is key to the success of this role. - Assisting...

  • Self Employed Enforcement Agent

    1 month ago

    Liverpool, United Kingdom Resourcing Group Full time €35,000 - €90,000

    Self-Employed Enforcement Agent COMMISSION ONLY Uncapped, realistic OTE £35K-£90K (after certification) Full UK Driving Licence Required Our clients self-employed Enforcement Agents/Bailiffs are the front line of their business, they are field based, recovering monies on behalf of taxpayers, businesses and individuals through ethical and integrated...

  • Commission-Based Enforcement Agent

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Resourcing Group Full time £35,000 - £90,000

    We are seeking Commission-Based Enforcement Agents to join our team at Resourcing Group. As a self-employed Enforcement Agent/Bailiff, you will be responsible for recovering monies on behalf of taxpayers, businesses, and individuals through ethical and integrated court order compliance. This is a fantastic opportunity to earn uncapped commission...

  • Enforcement Agent Opportunity

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Resourcing Group Full time £35,000 - £90,000

    Job OverviewWe are seeking a self-employed Enforcement Agent to join our team. As an Enforcement Agent, you will be responsible for recovering monies on behalf of taxpayers, businesses, and individuals through ethical and integrated court order compliance.Salary and BenefitsThe successful candidate can expect a realistic OTE between £35,000 - £90,000+...

  • Enforcement Agent Representative

    3 weeks ago

    Liverpool, Liverpool, United Kingdom 360 Resourcing Full time

    Job DescriptionWe are seeking an Enforcement Agent to join our team at 360 Resourcing. As a Field Recovery Specialist, you will play a crucial role in recovering monies on behalf of our clients.Compensation: Uncapped commission structure with an estimated OTE £35K-£90K (after certification). Requirements:A valid UK driving licence is mandatory for this...

  • Self Employed Enforcement Agent

    4 weeks ago

    Liverpool, United Kingdom 360 Resourcing Full time

    Self-Employed Enforcement AgentCOMMISSION ONLY Uncapped, realistic OTE £35K-£90K (after certification)Full UK Driving Licence RequiredAre you looking for a new challenge? Do you approach new challenges with a can-do attitude? Then this could be the role for you!Our clients self-employed Enforcement Agents/Bailiffs are the front line of their business,...

  • Self Employed Enforcement Agent

    4 weeks ago

    Liverpool, United Kingdom 360 Resourcing Full time

    Self-Employed Enforcement AgentCOMMISSION ONLY Uncapped, realistic OTE £35K-£90K (after certification)Full UK Driving Licence RequiredAre you looking for a new challenge? Do you approach new challenges with a can-do attitude? Then this could be the role for you!Our clients self-employed Enforcement Agents/Bailiffs are the front line of their business,...

  • Self Employed Enforcement Agent

    3 weeks ago

    Liverpool, United Kingdom 360 Resourcing Full time

    Job Description Self-Employed Enforcement Agent COMMISSION ONLY Uncapped, realistic OTE £35K-£90K (after certification) Full UK Driving Licence Required Are you looking for a new challenge? Do you approach new challenges with a can-do attitude? Then this could be the role for you! Our clients self-employed Enforcement Agents/Bailiffs are the front line...

  • Field-Based Enforcement Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Resourcing Group Full time £35,000 - £90,000

    About the RoleThis is a unique opportunity to become a self-employed Enforcement Agent with Resourcing Group. As an Enforcement Agent, you will be working independently, recovering monies on behalf of clients through court order compliance.Key ResponsibilitiesRecovering monies on behalf of clients through court order compliance.Working independently as a...

  • Independent Enforcement Agent

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Resourcing Group Full time

    About the RoleThis is a fantastic opportunity for a motivated and experienced individual to become a Self-Employed Recovery Specialist with Resourcing Group. As a Field-Based Enforcement Professional, you will be responsible for enforcing court orders and recovering monies on behalf of our clients.You will need to hold a full UK driving licence and pass the...

  • Certificated Enforcement Professional

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Resourcing Group Full time £35,000 - £90,000

    Resourcing Group is seeking a Certificated Enforcement Professional to join our team. This role offers uncapped commission and a realistic OTE of £35K-£90K (after certification).Job Description:As a certificated enforcement professional, you will work as a self-employed enforcement agent, recovering monies on behalf of taxpayers, businesses, and...

  • Field-Based Enforcement Professional

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Resourcing Group Full time

    Job OverviewWe are seeking a skilled and motivated Field-Based Enforcement Professional to join our team at Resourcing Group. As a Self-Employed Enforcement Agent, you will be responsible for recovering monies on behalf of taxpayers, businesses, and individuals through ethical and integrated court order compliance.The ideal candidate will have a can-do...

  • Field Based Debt Recovery Agent

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Resourcing Group Full time £35,000 - £90,000

    Join us at Resourcing Group as a Field Based Debt Recovery Agent. We offer an uncapped commission structure and a realistic OTE of £35K-£90K (after certification).About the Role:In this position, you will work as a self-employed enforcement agent, recovering monies on behalf of taxpayers, businesses, and individuals through ethical and integrated court...

  • Field Agent

    2 weeks ago

    Liverpool, United Kingdom Resolvecall Full time

    **Field Agent / Warrant Officer based in Liverpool (L Postcode)** - Do you want to work for an Investors in People Gold awarded company with a potential to earn over £36,000 a year? - Do you want a better work/life balance? Working 4 days out of 7 with every weekend off and an additional day off during the week. - Would you like a job working for a market...

  • Monetary Collections Expert

    3 weeks ago

    Liverpool, Liverpool, United Kingdom 360 Resourcing Full time

    Job OverviewAt 360 Resourcing, we provide comprehensive support to our Enforcement Agents as they navigate their roles in the field. Our goal is to empower these professionals with the tools and knowledge necessary to excel in their careers.Role Requirements:A valid UK driving licence is essential for this positionSelf-motivation and a willingness to learn...

  • Self-Employed Recovery Specialist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Resourcing Group Full time

    Career AdvancementThis is an exciting opportunity for individuals looking to start a new career as a self-employed Enforcement Agent.With our comprehensive training program, you will gain the necessary skills and knowledge to become a Certificated/Licenced Enforcement Agent, enabling you to work independently and recover debts on behalf of clients.Earning...

  • Field Recovery Specialist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom 360 Resourcing Full time

    About the RoleWe are looking for a skilled Monetary Collections Expert to join our team at 360 Resourcing. As an Enforcement Agent, you will be responsible for recovering monies on behalf of our clients in the field.Key Highlights:Uncapped commission structure with an estimated OTE £35K-£90K (after certification)A full UK driving licence is required for...