Meet and Greet Driver

1 week ago

Enfield, United Kingdom APCOA PARKING (UK) LTD Full time

**The Role**:
We"re looking for a
**Service Delivery Assistant - Valet **who will be the face of our business,
** bringing outstanding customer service** within the Airport sector.
**The role is based at either Luton Airport or at London City Airport.**

You"ll join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people.

As a Service Delivery Assistant you will contribute to a passionate and friendly team working in a fast-paced setting. You"ll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.

**Could you bring your spark to our Team? Are very flexible and can work between both airports, then here's what you need to know before applying**

**What you’ll do**
- Certify valets are familiar with each cars controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line support in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.

**What you’ll bring**
- Evidence of strong communication and interaction with the public
- Full UK Driver’s License / significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication (English)
- Smart and professional attitude
- First Aid or Fire Warden qualification - desirable
- Advance Driving Licence or Professional Driving Qualification - desirable
- Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?_
- Are you able to take initiative and make choices that are right for our customers?_
- Do you have a desire to succeed in your role?_

**We'll ensure you"re rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to**:
**What we’ll offer you**
- Hourly rate of £11.58, Shifts 8 Hours.
- Flexible working hours
- Employee Discount
- Training and Development

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