Leisure Assistant

**Other Key Information**:This role requires being able to work early mornings, evenings and weekends. You must be able to swim and past a swim test. Please note,_ as an organisation we are also committed to being a Real Living Wage employer, meaning all of our staff will be paid a minimum of £10.90 per hour which equates to £21,029 per annum._

**Do you have as much enthusiasm as our customers?**

**Role Snapshot**Do you enjoy fitness, wellbeing and thrice being part of a busy team working a range of shifts and dealing with the public? Do you want to work within the community at a thriving Leisure Centre? Do you love swimming and have a passion for lifeguarding? Then read on

**What you could be part of**

Diss Leisure Centre has been a part of the community of Diss for a long time, and

Continues to offer the best customer service. The centre is always busy, each week we run a few pool-based classes and our swim school is incredibly popular alongside these we have a busy timetable with options for the whole family. Diss Leisure Centre is part of the South Norfolk and Broadland council and is one of 5 Leisure Sites. We are a close team with lots of friendly faces, we strive for everyone to have a happy working environment with plenty of opportunity to gain qualifications and continue to develop in your careers.

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital, and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.

**What you’ll be doing **
- Supervising the pool area
- Setting up activities within the centre such as putting lane ropes out for sessions/classes/swim school and putting out equipment.
- Ensuring the centre is well run, clean and tidy, and always ready for business
- Delivering excellent customer service
- Delivering Centre Tours, Signing up members and working in reception.

**You must have **
- RLSS National Pool Lifeguard Qualification, including First Aid, or willingness to undertake training programmes leading to qualification within a specified timescale.
- Ability to complete required staff training to ensure ongoing continuing professional development and compliance of the National Pool Lifeguard Qualification.
- Ability to concentrate while undertaking pool side duties.
- Good communication, tact, teamwork and customer service skills.
- Awareness of health and safety requirements within the leisure industry.
- Awareness of safeguarding requirements.
- Ability to work a combination of early, day and late shifts on a rota basis over a seven-day period to accommodate the centre’s opening hours.

**What’s in it for you**

**Why Work For Us?**

Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.

**What Flexible and Agile Working Arrangements do we Offer?**

The Councils understand the importance of operating a work life balance in the modern world. The Councils operate a flexible working policy and agile working options available for employees where operationally possible.

**What Roles Do the Councils Offer?**

The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils. Our website has a great graphic showing all our job families and roles within the Councils. From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.

**What Benefits do our Employees Receive?**

View all our amazing staff benefits on offer for our employees. Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive. Make sure you stop by to find out more information.

**What Employer Accreditations do we Hold?**

The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.

**What Wellbeing Support do our Staff Have Access to?**

The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home. The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.

**Where are we advertising?**

**Advertising Internally and Externally**

**Key Information**:
If you any questions about the role, then please don’t hesitate to contact the recruiting manager or the HR Team, who will be happy to answer any questions on the role or the Councils.