Housing Advisor

4 weeks ago


Birmingham, United Kingdom Niyaa People Full time

An organisation in Birmingham are looking for a **Housing Advisor to join their team on a temporary basis.** This role is offering a commutable location accessible by public transport, the opportunity to gain more housing experience and a great workingenvironment.
**Job Title**: Housing Advisor
**Location**: Birmingham
**Contract type**:Temporary
**Hourly rate**: £14-16ph paid weekly via umbrella
**As a Housing Advisor, you will be supporting the delivery of customer focused housing management services. Your key responsibilities will be**:

- To case manage actions raised in the customer hub
- To support the team to deliver housing services efficiently
- To undertake allocated administrative tasks and record work accurately
- To ensure queries are being dealt with and reducing need for follow on calls etc

**To be successful as a Housing Advisor, you will have**:

- Previous Housing experience
- Customer Service Advisor/ Call centre operative/ Housing Assistant/ Housing Advisor experience
- Good knowledge of Microsoft/ IT packages

**What you will get in return**:

- Good location - public transport links
- Opportunities to develop your housing career
- Small team with a positive atmosphere

**Interested in this role?



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