Patient Care Coordinator
4 months ago
Are you passionate about improving the lives of people with breast cancer? Do you want to support women undergoing investigations for possible breast cancer? You'll need to have good communication and organisational skills to help patients from point of referral providing information and support whilst undergoing investigations for a possible cancer. The Breast Pathway Navigator role is pivotal in ensuring timely patient progression through their pathways to diagnosis or discharge.
You will join a well-established team of health care professionals (CNSs/PPC/CSWs/clinicians) passionate about improving the lives of people with cancer and supporting those from point of referral onwards. We work a Mon-Friday service and receive on average100 referrals a month. This will be a hospital-based role with some potential to work remotely.
This is a 12-month fixed-term role with the potential for extension or becoming permanent.
For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
**What you'll do**:
- Coordinate patient care for those patients referred in with a suspected cancer.
- Ensure all appointments are coordinated in a timely manner.
- Work autonomously on his/her own initiative whilst also integrating effectively into both the administrative and clinical teams.
- Communicate with other members of the MDT to seek advice for patients and their family.
- Ensure patient focused care and compliance with National Cancer Targets/Improving Outcomes Guidance.
- Work closely with the oncology CNS team triaging their calls as appropriate
**What we’re looking for**:
- Excellent customer care practice, being polite, kind, patient and sympathetic.
- Excellent listening, written, verbal and interpersonal communication skills, with the ability to communicate daily with people at all levels and in difficult circumstances.
- Professional attitude to work, diplomatic and calm under pressure.
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