Team Leader

6 months ago


Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

An opportunity has arisen for a Band 3 Team Leader to join our busy Admin Team within the Emergency Department. This post is to Team Lead / Supervise an admin team, support the office manager and senior management team with data requests.

Expected to use own initiative and able to work unsupervised, planning and managing a range of complex duties whilst organising own work to meet deadlines.
- Team Lead the ED admin staff in ensuring a smooth running of the service.
- Supporting the senior management team with any data requests or reports.
- Line managing a team ensuring appraisals and mandatory training are up to date.
- Undertaking sickness review meetings with staff.
- Working as part of the admin team in registering patients that attend the Emergency Department via own transport / Ambulance.
- Supporting in the admissions and discharges of patients electronically on the system
- Taking phone calls / patient enquiries and liaising with nursing and medical teams.
- Supporting admin staff in any complex cases.
- To support and participate with recruitment and selection and training new staff.
- Good Communication and interpersonal skills to enable effective delivery of sensitive or complex information relating to both staff and service users.
- Ability to multitask and continue to function to a high standard when under pressure.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

**Follow us on Social Media**:
Facebook - Liverpool University Hospitals Careers
- Team Lead the ED admin staff in ensuring a smooth running of the service.
- Supporting the senior management team with any data requests or reports.
- Line managing a team ensuring appraisals and mandatory training are up to date.
- Undertaking sickness review meetings with staff.
- Working as part of the admin team in registering patients that attend the Emergency Department via own transport / Ambulance.
- Supporting in the admissions and discharges of patients electronically on the system
- Taking phone calls / patient enquiries and liaising with nursing and medical teams.
- Supporting admin staff in any complex cases.
- To support and participate with recruitment and selection and training new staff.
- Good Communication and interpersonal skills to enable effective delivery of sensitive or complex information relating to both staff and service users.
- Ability to multitask and continue to function to a high standard when under pressure.


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