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Lettings and Sales Officer

4 months ago

Trowbridge, United Kingdom Wiltshire Council Full time

**TO APPLY FOR THIS ROLE PLEASE CLICK ON THE LINK WHICH WILL TAKE YOU TO THE WILTSHIRE COUNCIL CAREERS SITE TO APPLY, WE ARE UNABLE TO ACCEPT ANY APPLICATIONS VIA INDEED**

**Hours per week**:18.5 hours

**Interview date**: Tuesday 30 April 2024
- **Housing - Empowering Housing Solutions for All in Wiltshire **_

The Property and Support Team focuses on supporting customers with housing needs in the current climate of huge demand for social housing. The team has an opportunity for a Lettings and Sales Officer to carry out the advertising and letting of social housing properties in Wiltshire and operational management of the choice-based lettings service, Homes4Wiltshire.

If you are confident, motivated, and self-assured, with excellent customer service and systems skills, we would like to hear from you.

**Why us?**

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. **Explore more benefits here**

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our **statement of commitment to equality and inclusion**.

**Disability Confident Employer**

*

**Essential**
- Qualified to HNC level or above
- A thorough knowledge of housing allocation, choice-based lettings and the provision of social housing
- Up-to-date thorough knowledge of relevant legislation and guidance in relation to working with, and the safeguarding of vulnerable adults.
- Thorough knowledge of the public sector services, welfare benefits and local housing services in order to provide information and guidance to those requesting a service.
- An understanding of equality of opportunity and the diverse needs of our customers.
- Minimum of 2 years’ experience in a housing role.
- Emotional maturity and ability to emphasize whilst maintaining a professional attitude.
- Ability to deal sensitively with people in a calm and friendly approach when faced with difficult situations
- Ability to deal with a wide range of people and to deal sensitively and firmly with people where the outcome is not routine or straightforward

**Job Types**: Part-time, Permanent

Pay: £26,873.00-£28,770.00 per year

Expected hours: 18.5 per week

**Benefits**:

- Free parking
- On-site parking

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 24/04/2024
Reference ID: 272