Driver's Mate

6 months ago

Thetford, United Kingdom Hughes Electrical Full time

Why us?
Since 1921, Hughes has been run by a family, for families with service at our heart, retailing and renting domestic electricals online and instore. Though our business has evolved and adapted over time this core value hasn’t.
Our aim? To create sustainable growth by keeping people at the heart of our business and constantly improving our customer experience. We support, develop and value our staff, giving them the opportunity to be the best they can be.

What does the role include?
- Offering great customer service to our customers to ensure that they feel valued and assured in the decisions they make.
- Personal development, learning selling skills, and product knowledge.
- Help with delivering and installing domestic electrical products. This means lifting and carrying is an integral part of the role.
- Promoting a safe and friendly working environment.
- Assisting the depot with daily workloads, to meet personal and team targets.

What Skills and Experience is required?
- At Hughes we believe in developing and training our team members. Our business has been built on customer service. Whilst you may not have huge prior experience you will be guided, trained, and developed to provide the ‘Hughes Experience’
- We recognize that not all customers and colleagues are the same and you will learn to tailor your approach to each situation.
- A capability to learn new skills is required to build trust and rapport with every customer.
- Flexibility when business needs and customer expectations change.
- Listening and talking with customers so that you make sure their needs have been met when you leave their home and they will want to recommend us to friends and family.

IND02

**Benefits include**:

- A generous hourly rate
- Employee Discount (after a qualifying period)
- Generous Maternity and Paternity Allowance
- Generous holiday allowance calculated at 6.6 times your weekly contracted hours.
- Training and Development programs
- Recognition for Long Service
- Support for community projects
- Wellbeing support provided by the Retail Trust which free to use for all our employees
- Health Cash Plan
- An opportunity to use company holiday lodges free of charge
- Death in Service Benefit

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