Administration Assistant

**Business Unit: Datashred**

**Location: Crayford - DA1 4QX**

**Contract Type: Permanent - Full Time**

**Hours: 37.5**

**Salary: £26,000 - £27,500 (DOE)**
- Are you ready for an opportunity that combines your exceptional administrative skills with a passion for delivering outstanding customer service?
- We are seeking a motivated Branch Administrator to join our team at Crayford depot. As the heart of our operations, you will play a crucial role in ensuring smooth branch administration while providing top-notch customer support.
- You will ensure that all enquiries are dealt with quickly and accurately, and all daily and weekly tasks are completed within the relevant time scales. The role will require a significant amount of problem solving, planning and resolution. You will work as a member of the Crayford depot team undertaking delegated tasks and responsibilities in line with the needs and operational requirements of the service.
- **RESPONSIBILITIES**
- Liaise with other staff members and customers swiftly and effectively ensuring that customer requirements are met.
- Input incoming orders and contracts into the relevant computer system.
- To complete company paperwork accurately and promptly in line with company procedures and process route clear downs in an efficient manner.
- Build effective and close working relationships with the Sales, Transport and Warehouse teams.
Ensure pro-active communication with SCO’s throughout the working day.
- **ABOUT YOU**
- Good communication skills, both written and verbal.
- Excellent telephone manner.
- Highly competent in standard software packages and willing to learn new ones.
- Ability to prioritize own workload.
- Must have the ability to always maintain confidentiality and discretion.
- Previous experience in a fast-paced customer focused environment. Ability to work under pressure showing flexibility when required.
- We are one of the leading providers of data destruction in the UK, with secure shredding centres across country providing scale, efficiency, and unrivalled value to our customers.
- With both on-site and off-site destruction services, the Datashred team is flexible and customer focussed. We have a clear vision to be the number one choice for secure destruction and recycling if confidential material. And we can only achieve this with the support and enthusiasm of our team.
- An Inclusive Approach
- We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.