Telesales Supervisor

**Flawless Make-over and photography Studios** - Established and progressive company for Seventeen Years operating over Three City-Centre studios in Leeds, Manchester and Middlesbrough.

We offer luxury Experience Days which include Hair, Makeup and fashion photo-shoots for all age groups, mainly females 18-45 year old in our city-centre Studios.

One of the market Leaders within this glamorous industry, a unique opportunity has arisen we are looking for an Experienced Telesales Supervisor.

This exciting newly created role would suit a motivated and results driven individual who is looking to impact a company and has a proven track record and a successful background in B2C Sales environment.

It is a warm calling environment working - 11.30 - 7.30pm Monday - Friday

**The job role includes**:

- On-going coaching and training of the sales team through regular 121’s and call coaching
- Achieving growth and hitting sales targets by successfully managing telesales team
- Identifying the team’s strengths and weaknesses and responding accordingly
- Assist the sales manager to Review and analyse daily KPI reports and responding to the team accordingly, reporting on successes and utilising to help support the teams 121 and performance
- Identifying key focus areas on a weekly basis and setting sales targets for the team
- Conduct daily morning sales team meetings to discuss day before performance and energise team for day ahead
- Associated admin, Recording holidays and sickness for your team
- Assist the recruitment process with the sales manager

**Salary**: £21,500.00-£26,000.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Telesales: 4 years (preferred)

Work Location: In person