Head of Staff Experience

1 month ago


Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full time

The role of Head of Staff Experience is a new one, acknowledging the strategic importance we have placed as an organisation on attracting and developing brilliant and fulfilled teams. It brings together learning and development, wellbeing and equality and inclusion to work with our leaders at all levels, making NCH&C the best place to work and develop a healthcare career within Norfolk & Waveney.

Reporting to the Director of HR & OD, the Head of Staff Experience will support the trust to deliver its strategic aims to become the lead employer of choice.

The post holder will coordinate and champion the development and delivery of the Trust’s Staff Experience portfolio, responsible for Health and Wellbeing, Equality, Diversity & Inclusion, Organisational Development, Talent Management and Leadership Development strategies and their operational implementation. The role has specific accountability for leading on building leadership capacity and capability across the organisation. They will oversee the trust’s talent management framework; drive creative and innovative organisational development, change management and learning approaches; oversee the planning and delivery of staff health and wellbeing projects and plans and design and implement strategies and plans to enable the trust to further develop a compassionate, creative and community-based culture.

The post holder will act as an advocate for effective people change to support the trust to meet its strategic ambition of attracting and retaining brilliant and fulfilled teams and to be an employer of choice.

**The post holder has direct responsibility for the trust’s**:

- Health & Wellbeing team
- Organisational Development Practitioner
- Mandatory Training team
- Talent for Care team

**The role will have responsibility for the following areas**:

- Leadership
- Leadership Development and Talent Management
- Wellbeing
- Equality, Diversity & Inclusion
- Mandatory training
- Organisational Development
- Staff Survey
- Performance management
- Resources - Information and Financial
- Performance Management
- Human Resources

For detailed information for each section, please see the attached Job Description


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