Lead Receptionist

The Lead Receptionist will be responsible for leading and motivating the team of the BAE Receptionists and deliver excellent levels of service to the client. This will be achieved by ensuring that all employees assigned to all BAE AIR Receptions are correctly recruited, trained, and motivated to provide excellent service to our customer. The Lead Receptionist will also monitor and be responsible for the administration for the reception team, including time management and taking meeting notes.

The Role is Monday to Friday 40hrs per week.

With roots dating back to the 1930s, we’ve seen - and been a part of - ground-breaking changes within the security industry. We are now looking for a number of new Security Officers to join our team, to operate across a number of client sites and if this sounds like an organisation that you can contribute to, then we want to hear from you.

This a place where you can come to develop a career, with access to training and the ability to gain qualifications,, you can grow in confidence and take on more responsibility. Our people are empowered and are not micro-managed We trust people to do a good job and make a difference every day. And we recognise our employee's efforts and achievements through our ‘you make a difference awards’ and quarterly ‘community award’ schemes.

We look after our staff in many ways and provide excellent benefits that include, Various discounts on holidays and days out, Support to gain your SIA licence, discounts in a variety of well-known shops and online stores, Gym discounts, Life assurance, Childcare Vouchers, Cycle to work scheme, Car leasing and new car discounts, City & Guilds accredited training programme and above all a genuine career roadmap.
- Working closely with the Reception Team ensuring that all staffing levels meet the agreed client service level and in accordance with company policy and procedure.
- All vacancies to be recruited for within in a timely manner, following the Smart recruitment

process, and ensuring the correct equipment for all new starters including uniforms and equipment.
- Delivery of training, and the confirmation once the training is completed. Tracking

and delivering refresher training as necessary.
- Administration and maintenance of the Reception Teams/Workplace pages. Ensuring all relevant

documents are updated and saved correctly.
- Take a flexible approach to working ensuring that time is managed effectively.

**Essential Skills**:
To work with us you will need to be confident, articulate and communicate well both verbally and in written language.

GCSE qualifications including English, grades A - C (or an equivalent qualification)

You should be immaculately turned out, polite and proactive when engaging with customers to ensure a complete customer experience is provided, as we aim to maintain our outstanding reputation for excellence.

You must have experience of working with customers in a corporate environment, maybe in previous reception or concierge

You should be willing and able to take part in local training and development during your first 12 weeks to obtain your SIA licence, we will support you in this fully.

**Desired Skills**:
If you already have an SIA licence, great. If not don't worry we will help you obtain one

**About Company**:
Securitas is the leading global security services provider employing more than 345,000 people scanning 58 markets, throughout North America, Australia, Europe, Latin America, Africa, the Middle East and Asia. In the UK, Securitas employs over 10,000 people, providing Protective Services to a wide range of clients from small local businesses, to national and global corporations, and even international airports. Its operational centre in Milton Keynes provides support to the largest mobile fleet in the UK. It also houses the industry first Training and Development Academy with accreditation from City & Guilds. Securitas’ focus is on security and its ability to offer real value through its six Protective Services, including Fire and Safety. Unique within the industry, its focused service offering is a key differentiator in all the markets in which it operates. With its global footprint, Securitas is at the forefront of innovation, moving the industry towards predictive security by harnessing ‘big data’ to provide intelligent, pro-active solutions

**Essential Requirements**:
To work with us you will need to be confident, articulate and communicate well both verbally and in written language.

GCSE qualifications including English, grades A - C (or an equivalent qualification)

You should be immaculately turned out, polite and proactive when engaging with customers to ensure a complete customer experience is provided, as we aim to maintain our outstanding reputation for excellence.

You must have experience of working with customers in a corporate environment, maybe in previous reception or concierge

You should be willing and able to take part in l