Adminstration Officer

Epunft have an exciting opportunity for a part time administration officer / receptionist. The role requires someone with all round administration skills, to be first point of contact for patient and visitors to our community mental health services based at Western House Stansted.

Band 3 - £21,730 - £23,177 per annum £17,384 - £18,541 per annum pro rata

To exchange confidential, sensitive information with staff, patients/clients, and carers in person or on the telephone. The unpredictability of clients means that persuasive, reassuring, empathic, skills are required at all times.

Deal with queries raised by patients, relatives, GP’s or other healthcare professionals both internally and externally to the Trust.

To be first point of contact for Patients and visitors to the community mental health team

To provide aministrative support to the Adult and Older Adult community mental health team

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
- Responsible for ensuring all correspondence is presented accurately and appropriately using Trust and departmental procedures and medical terminology used by the clinical staff.
- To be skilled and experienced in the full range of Administrative work practices, software programmes and specialised functional terms. Additional training will be provided
- To be proficient with the knowledge of Patient Records management supporting new users and instructing them as necessary. To use the knowledge and experience to meet the needs of the clinical teams by completing non-routine tasks on a daily basis.
- To update skills as necessary and attend mandatory training and maintain records as per Trust policy.