Receptionist
4 months ago
**OPPORTUNITY AWAITS AT SCAPE**:
**Location**: Scape, Bloomsbury
**Hours**: 16 hours per week, Shift patterns between the hours of 7am to 8pm Monday to Sunday. Hours may vary during the induction.
**As a Scape receptionist, your main responsibilities would be**:
- Providing a knowledgeable and friendly welcome to all students and guests whether in person or over the phone
- Handling post and parcels for our students efficiently and carefully, logging all signed for deliveries
- Keeping our booking system updated
- Keeping the reception desk and entrance lobby clean and tidy at all times
- Understanding and following our health and safety policy, operational procedures, risk assessments and method statements
- Raising maintenance requests for students and general maintenance and communicating with our maintenance team
- Responding to and logging enquiries, working with your Team Leader or Residence Manager where needed
- Ensure the circulation and distribution of all relevant notices, letters and information to all residents.
- Handling and logging complaints professionally and compassionately, escalating them to the Residence Manager for resolution
**Your key attributes and skills are**:
- Organised, flexible and dedicated
- Excellent customer service skills
- Dependable, enthusiastic and an excellent team player
- Competent with Microsoft Office and experienced with learning new systems.
- Previous Reception experience is preferred but not essential
- Flexible in working hours and locations
**Why work with us?**:
As a Scape Receptionist you will be part of an enthusiastic team who work hard to give students the ultimate Scape experience. If you want to provide excellent customer service and are a team player, then we're sure you'll fit right in
**We have a range of employee benefits including**:
- £150 for recommending a friend to Scape*
- Access to our onsite gyms
- Employee assistance programme (EAP)
- Employee of the month awards
- Annual exceptional performance awards
- Access to our Cycle to Work & Tech Scheme*
- Increasing holiday allowance*
- Long service award for our loyal employees
- Maternity + Paternity benefits*
- Career progression and development opportunities
- Overtime and the opportunity to work across Scape sites
- Enrolment onto the Scape Pension Scheme*
- Team socials
If this sounds like you and you want to hear more, forward your CV and contact details.
We look forward to hearing from you.
**Team Bloomsbury
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