Shop Assistant

6 months ago


Brentwood, United Kingdom Brentwood School Sport Centre Full time

**Shop Assistant - Brentwood School Shop**

**Hours of work**:
**The Shop Assistant will be required to work regular term-time shifts of**:

- 9.00am to 5.00pm each Tuesday and Thursday
- 8.45am -12.15pm every second Saturday.
- For 2 weeks in September the Shop Assistant will work a full week of 9.00am - 5.00pm shifts from Monday to Friday.
- Please note that extra hours may be offered by agreement during busy periods._

**During Brentwood School holiday periods the Shop will be closed and no work is required, with the following exceptions**:

- For one week in July the Shop Assistant will work a full week of 9.00am - 5.00pm shifts from Monday to Friday
- For 3 weeks in August the Shop Assistant will work a full week of 9.00am - 5.00pm shifts from Monday to Friday 5.pm

Reports to: the School Shop Manager, Brentwood School Enterprises

Job Purpose: To assist the commercial activities and effective operations of Brentwood School Shop.

**Key Responsibility / Accountability**
- Assistant must be willing to undertake full training to use embroidery machine.
- To assist with the sale of uniform and shop stock items to customers, including all aspects of fitting, purchasing and return of goods.
- To assist in ordering procedures as necessary to ensure timely and cost-effective supply of goods, and the return of defect items to suppliers.
- To receive, process, label, store and rotate shop stock held on site.
- To deliver high standards of care to customers of the shop, including the resolution of complaints where possible, and the referral of unresolved complaints to the School Shop Manager.
- To assist in the reconciliation of cash and card takings against till sales records.
- To assist in the routine preparation of audits of shop stock held on site.
- To assist in ensuring the highest standards of presentation and cleanliness of the shop facility and storage areas at all times.
- Maintaining strict standards of safety, security and services throughout School Shop operations with particular regard to the appropriate and required legislation.
- Any other additional duties as specified by the Commercial Manager of Brentwood School Enterprises that may be reasonably necessary to meet the needs of the Employer’s business.
- Any other additional jobs, including those of a higher or lower grade according to School needs for which you are reasonably qualified.

**Person Specification**:

- A strong customer focus and a proven track record of engaging with customers, ideally within a retail sales role.
- Excellent verbal communication skills and clear and accurate writing skills.
- The highest standards of integrity and confidentiality, to be maintained at all times.
- The ability to remain calm, composed and flexible within a busy and demanding environment, finding solutions to problems that might arise on a daily basis
- Computer-literacy in Microsoft Word and Excel software packages is desirable for the post.
- A willingness to undertake new skills and a flexible approach towards work tasks undertaken.
- Willingness to adopt and follow safe working practices across all tasks undertaken.
- To be committed to the safeguarding and promotion of the welfare of young people. To demonstrate this commitment in every aspect of this post. To adhere to, and ensure compliance with, the School’s Child Protection Policy at all times. You are required to report any safeguarding or child protection concerns to your line manager or the School’s Child Protection Officer.

**Application process**

**Job Type**: Part-time

**Salary**: £11.08 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site gym

Schedule:

- Day shift
- Weekend availability

Work Location: In person



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