**Cloud Engineer**

Would you like work for a rapidly growing, award-winning and a progressive company? Are you looking for a varied career, where you can develop professionally?

Node4 has an exciting opportunity for an experienced Cloud and Applications Engineer to join our dynamic team. This position is well suited to an individual with a high level of Microsoft skills. You will work within our Cloud team to provide operational support for systems within the cloud architecture.

**What will you be doing?**
- Liaising with customers, you will act as both a lead point of contact when delivering technical aspects of key customer migration projects and ensuring continuity of services and customer satisfaction regarding the Cloud. You will implement, manage, and operate services running within the Cloud environment and leverage the automation framework to improve processes, automate deployment and improve manageability.
- Additionally, you will review the entire environment and initiate and execute programmes to reduce failures, defects and improve performance. You will also review and approve change requests relating to the Cloud and monitor and respond to issues and tickets from customers as required.
- Weekend work to facilitate migrations on to the Node4 Cloud platform and M365
- Part of On-Call Rota when required, providing out-of-hours support to escalations from second line support staff
- Working with the Cloud, Apps and Infrastructure teams to support on-going maintenance and product enhancements
- Addressing undefined issues that require new approaches and perspectives

**What will you bring?**

To be considered, you will need to demonstrate experience in providing a high-level of customer interaction. Being able to respond to queries, show innovation and lead technical conversations during customer projects as part of a larger delivery team.

**Essential Technical Skills**
- Citrix
- Microsoft 365 Suite and Exchange migration
- Mimecast
- Azure Active Directory
- Exchange Server
- Windows Server
- Active Directory

**Desirable Technical Skills**
- vCloud Director
- Intune
- Veeam (including Cloud Connect & O365)
- Zerto
- Bit Titan
- SQL Server
- Azure Administration

**Why join us?**

Recognised as one of the UK’s 100 Best Workplaces by Great Place to Work®, Node4 is an innovative Managed Services Provider, offering IT infrastructure and services, all flexibly deployed across our own infrastructure fabric and the public cloud.

We provide a range of solutions, including cloud services to support hybrid and multi-cloud models, connectivity, data services, collaboration, and security. This enables us to help UK businesses in every sector do more in the digital age.

Work for Node4 and you will be part of a friendly, supportive culture focused on delivering Exceptional Service as a Standard (ESaaS) to our customers - and one another.

**Type**:
Fixed Term - Full Time

**Location**:
Derby

**Job Function**:
Account Management

**Downloadable Files**:

- Job Description