IT App Support

4 weeks ago

Staffordshire, United Kingdom Park Lane Recruitment Ltd Full time

* Shift Work
- SQL Essential
- Office - Keele
IT App Support
Location: Keele - Stoke-on-Trent
MUST BE ONSITE WORKING

**Salary**: £28,000 - £34,000
Work: Shift patterns
Role:
Work for a company which supplies automated equipment to a range of large companies for their automated distribution centres. In some of these they also then hold the maintenance contract to maintain the equipment and IT systems (and large databases) on site,whist others have distance support.
A lot of the sites operate 24/7 so they need to be able to assist the clients from distance.

**Benefits**:

- £28,000 - £34,000 depending on relevant experience and skills. Includes shift premium.
- Company private pension scheme. Matched contributions between 3% and 6%.
- Death-in-service benefit.
Details of the role:

- The shifts are 12 hours and run from 07:00-19:00 and 19:00-07:00
- Typical shift patterns = 3 on 3 off
- 6 'additional' shifts per year.
- Currently running a trial until end of year for Monday to Friday 3 shifts (6am-2pm, 2pm - 10pm and 10pm to 6am)
- The role necessitates working on Weekends, Nights and Bank Holidays.
- A good telephone manner is very important.
Skills and Traits:

- A confident individual, able to manage and prioritise multiple work-streams effectively.
- A self-motivated, inquisitive personality with strong problem solving skills.
- A good communicator.
- A good general all-round IT knowledge.
- Willing to learn new skills.
- A good understanding of the following is required;
- SQL (Oracle experience is preferred)
- MS Office (Excel primarily)
- Windows OS
- Basics of networks and network troubleshooting techniques
- Basics of computer hardware
- Skills in the following are desirable;
- Incident/Escalation management
- Scripting (VBS/VBA/PHP/PowerShell)
- Programming (C++, C#, Java, VB, etc)
- Advanced DB (Stored Procedures, SQL optimisation, DB administration, etc)
- Web (ASP.Net, PHP, CGI, etc)
SQL is the main base skill they need and below is the rating of each area.
Looking for 'basic' as minimum and some intermediate skills
- Basic
- Simple SELECT to retrieve rows from a single table
- Simple UPDATE/INSERT/DELETE to/from a single table
- Application of simple filters (WHERE clause) to limit results.
- Intermediate
- JOINS
- Be able to write an SELECT involving a JOIN across at least 2 tables
- Understanding of different JOINS
- Aggregates and associated clauses; Group By's Having's, etc
Does this look interesting to you?
- Get in touch with Park Lane Recruitment today

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