Housing Management Team Leader

5 months ago

York, United Kingdom Joseph Rowntree Full time

**About the role**

At Joseph Rowntree Housing Trust, we are working to build and develop strong empowered communities without poverty or isolation, to ensure that everyone has a decent home in a good place and that everyone has a good living standard and prospects.

As Housing Management Team Leader, you will be responsible for JRHT cross tenure housing management and housing services across all JRHT communities, including York, Scarborough and Hartfields. As one of two Housing Management Team Leaders, you will ensure that your team’s operational activity is aligned to JRHT outcomes and delivered in line with the requirements of the Regulator of Social Housing’s regulatory framework, particularly in respect of the consumer standards.

This role has responsibility for Income Management and Money & Benefits Advice Service. You will champion service excellence within JRHT leading to the successful development, implementation, and delivery of polices & procedures for the organisation income management and money & benefits advice services.

You’ll also deliver effective tenancy management services, with a view to sustaining tenancies, including enforcement of tenancy and leasehold agreements, effective estate and neighbourhood management and the collaborative, proactive management of anti-social behaviour cases.

**About us**

JRHT is a registered housing association and care provider in Yorkshire and the North East. Building Services is JRHT’s in-house maintenance team. It delivers an ambitious programme of modernisation, servicing and repair work for JRHT’s 2,500 homes and as such plays a key role in our relationship with our residents.

**How to apply**

**Our commitment to Equality, Diversity and Inclusion

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