Shipping Assistant

7 months ago


BurnhamonCrouch, United Kingdom Nash Tackle Full time

**Exciting Opportunity: Shipping Assistant at Nash Tackle**:
We're seeking a Proactive, Detail-Oriented, and Robust Individual to join our dynamic shipping team. This role is critical for ensuring the efficient and timely dispatch of our products from our Nash Tackle headquarters to anglers around the globe. As a Shipping Assistant, you'll be at the heart of our logistics operations, contributing significantly to our mission of delivering quality fishing gear.

**Responsibilities**:

- Coordinate with the warehouse the shipments to customers and retailers.
- To investigate any failed deliveries or collections to and from customers tracking the reasons and actions taken to resolve the issues.
- Investigate reasons why customer orders have been mis picked, reporting findings to the Head of Logistics
- Support the returns departments with requested collections from retailers and customers.
- When needed arrange for ad hoc freight shipments to customers and other storage facilities when necessary
- Maintain the DHL shipping log recording all shipments out of the warehouse for future reference.
- Asist in stock counts if required by the Stock controller.
- When needed, support other colleagues in the logistics department with the day-to-day operations to meet the Business demands.

**Skills & Experience Required**
- High level of self-motivation
- Strong ability to prioritise and delegate.
- Strong work ethic and interpersonal skills to operate as part of a team.
- Agile, yet calm under pressure, being willing and capable to pivot and change tactics in a fast-moving environment.
- Analytical approach with strong problem-solving abilities.
- Creative thinking to deliver new ideas and innovation.
- Ability to drive change by linking to organisational values and strategic direction.
- Good understanding of internal systems to monitor KPIs, and analyse data as required to track performance and aid in decision making.
- Disciplined, responsible and well-organised approach.
- Strong time management and skilled at prioritising
- Strong experience in key account management
- Six months shipping experience desirable
- Excellent telephone manner and experience dealing with customers face to face.

**Why Join Nash Tackle as a Shipping Assistant?**
- A competitive remuneration package reflecting your skills and experience
- Opportunities for personal growth and career advancement within Nash Tackle



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