Outlet and Café Assistant

7 months ago


Telford and Wrekin, United Kingdom bodum uk ltd Full time

At bodum Our mission is pure and simple. We aim to bring high quality coffee and tea solutions and household accessories to everyone, in line with your values. We innovate to create great designs at affordable prices based on our guiding principle that form follows functionality, while keeping an eye on sustainability, environmental responsibility, and respect for the wellbeing of our staff, our communities, and our planet.

**Responsibilities**:

- Greet and assist customers in a friendly and professional manner
- Take customer orders and process payments accurately
- Prepare and serve food and beverages according to established recipes and quality standards
- Ensure food safety and sanitation guidelines are followed at all times
- Maintain cleanliness and organization of the cafe, including dining area, kitchen, and restrooms
- Assist with inventory management, including stocking supplies and rotating perishable items
- Handle customer inquiries, complaints, and requests promptly and professionally
- Collaborate with team members to ensure smooth operations and excellent customer service

**Skills**:

- Previous experience in a restaurant or cafe setting is preferred
- Knowledge of food safety regulations and best practices
- Strong communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Attention to detail and ability to follow instructions accurately
- Basic math skills for cash handling and order processing

We offer competitive pay rates, flexible scheduling options, and opportunities for growth within our organization. Join our team of dedicated professionals who are passionate about providing exceptional service to our customers.

Pay: £10.00-£11.50 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension

Day range:

- Every weekend

Shift:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Telford and Wrekin, Shropshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 2 years (preferred)
- Hospitality: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person


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