Patient Coordinator

7 months ago

Gosforth, United Kingdom Everyturn Mental Health Full time

An exciting opportunity has arisen for patient focused Advisors/Call Handlers to support our busy National Team, based at our Head Office in Great Park (NE13 9BA). You will work on a hybrid basis. We have 1 full-time, permanent position available and 1 full-time, 12-month fixed-term position available. This is a brilliant opportunity for recent psychology graduates

As a Patient Coordinator, you will work flexibly across all our services using our systems and you will manage all calls and referrals into the service, assisting clients who may be experiencing a range of mental health conditions. You will act as a liaison between the patient and the clinical team, ensuring that any relevant information is provided promptly to those who need it, and all patients receive a positive, high-quality, and seamless experience throughout. Patient Coordinators will ensure that the patient's journey is managed efficiently, smoothly and in accordance with targets and agreed timescales at every step. About you We would love to hear from you if you possess the following: Have excellent communication skills, are caring and empathetic, and want to help make a real difference to people's lives Are confident on the phone and willing to train to be able to provide guidance to patients in a calm and logical way Are resilient and resourceful and able to manage calls that may potentially be distressing or an emergency Have excellent customer service skills and confident telephone manner Are an inspirational team player with excellent communication skills and able to work collaboratively Are computer literate and have good understanding of Microsoft Office Are able to deliver required performance targets Ideally you will have call handling experience and have worked with the public either in a healthcare setting, or in a contact centre environment.

  • Patient Coordinator

    7 months ago

    Gosforth, United Kingdom Everyturn Mental Health Full time

    An exciting opportunity has arisen for patient focused Advisors/Call Handlers to support our busy National Team, based at our Head Office in Great Park (NE13 9BA). You will work on a hybrid basis. This is a fantastic opportunity for recent psychology graduates! This is a 12 month, fixed-term contract. As a Patient Coordinator, you will work flexibly across...

  • Patient Coordinator

    7 months ago

    Gosforth, United Kingdom Everyturn Mental Health Full time

    An exciting opportunity has arisen for patient focused Advisors/Call Handlers to support our busy National Team, based at our Head Office in Great Park (NE13 9BA). You will work on a hybrid basis. This is a fantastic opportunity for recent psychology graduates! As a Patient Coordinator, you will work flexibly across all our services using our systems and you...

  • Patient Safety and Experience Officer

    7 months ago

    Gosforth, United Kingdom Everyturn Mental Health Full time

    We have a brand new and exciting opportunity for a Patient Safety and Experience Officer to join our Governance and Quality Team! This role is contracted at 37.5hours per week, Monday to Friday. As a Patient and Experience Officer, you will work across all Everyturn services in the promotion, delivery and monitoring of patient safety, risk activity and...

  • Nutrition and Hospitality Coordinator

    1 week ago

    Gosforth, Newcastle upon Tyne, United Kingdom St Oswald's Hospice Ltd Full time

    Job OverviewWe are looking for a highly motivated Nutrition and Hospitality Coordinator to join our team at St Oswald's Hospice Ltd. As a key member of the Catering Team, you will be responsible for ensuring that all meals and refreshments meet the highest standards of quality and presentation.Key ResponsibilitiesDevelop and implement nutrition plans for...

  • Hospitality Services Coordinator

    4 hours ago

    Gosforth, Newcastle upon Tyne, United Kingdom St Oswald's Hospice Ltd Full time

    We are seeking a Hospitality Services Coordinator to join our Catering Team at St Oswald's Hospice Ltd in Gosforth. The successful candidate will have a strong background in food preparation and service, with an industry-recognised qualification such as a Level 3 NVQ or AVCE.The role involves working a 37.5-hour week over a 7-day rota between 7:30 am and...

  • Information Coordinator

    6 months ago

    Gosforth, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

    To provide a specialist stroke information service to a trust wide stroke service. The role will offer information and support both in hospital and across a variety of locations around Newcastle for the benefit of all people affected by stroke and their carers. Be responsible for the organisation of 6-month post-stroke patient reviews and data entry of...

  • Home Administrator

    7 months ago

    Gosforth, United Kingdom Akari Care Full time

    If you are passionate about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve. We now seek an Administrator who is passionate about, and thrives...

  • Sen Teaching Assistant Specialist Provision

    6 months ago

    Gosforth, United Kingdom M2 Education Full time

    **Company**: M2 Education **Location**:Benton, Tyne and Wear **Position**: SEN Teaching Assistant **Job Type**: Part-time and full -time opportunities **Salary**: £11.41 - £12.50 Are you passionate about making a positive impact on the lives of children with Special Educational Needs (SEN)? Are you dedicated to creating an inclusive and supportive...