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Volunteer Peer Supporter

4 months ago

London, United Kingdom Together for Mental Wellbeing Full time

**Job details**:
Job reference
- REQ000674NEW

Date posted
- 10/06/2024

Application closing date
- Blank

Location
- London

Salary
- Voluntary

Package
- Voluntary

Contractual hours
- 0

Basis
- Volunteer

Job category/type
- Blank

The Southwark Community Sanctuary is a crisis space open to anybody over the age of 18. We are run by the charity Together for Mental Wellbeing. The Sanctuary’s services are free and open to anyone who lives in Southwark or is registered with a Southwark GP. We are commissioned by South London and Maudsley NHS Foundation Trust and provide a self-referral service for any persons experiencing mental distress. We can help service users to identify support and safety needs, develop coping strategies and assist in planning for better wellbeing.

We provide support in person, online via video chat, or over the phone. We are open for face-to-face support sessions Monday - Friday from 5pm to 11pm, and Saturday, Sunday and bank holidays from 1pm to 11pm. We offer peer support at the Sanctuary, and in-line with Together UK's principles of service user and peer leadership, we recruit peer support volunteers with personal lived experience of mental distress and/or accessing mental health services.

**About this role**

As a Peer Supporter, your lived experience of mental distress will be at the heart of your role. You will use your own experiences to empathise with and support people who are experiencing mental distress, sharing your lived experience in an appropriate way to express empathy and hopefulness. This will involve sharing skills and techniques to help people identify their own self-management tools and ways of moving forward with life.

With guidance from your Peer Support Coordinator, you will support people in a way that is led by them and suits your strengths and skills. All of what you do will draw on your lived experience in an appropriate way and this could include some or all of the following:

- Providing one-to-one planned sessions helping people to focus on their strengths, set goals and develop action plans
- Providing group peer support sessions.
- Developing and facilitating peer support groups/Self-Management Groups
- Identifying local services and activities that someone might want to access, signposting and supporting them to access these as appropriate
- Providing support as someone prepares to move on from using the service
- Where appropriate, supporting someone to attend appointments, meetings and activities, providing emotional and/or practical support
- Supporting less experienced peer supporters in their role
- Attending and contributing to regular supervision and Peer Supporter team meetings
- Working alongside service users, other peers and staff to develop peer support in the services

We welcome your suggestions of ways to provide peer support. The important thing is that you are drawing on your own experiences of mental distress and/or using mental health services to support others. Training and support will be provided to help you in your role as a Peer Supporter.

**Who are we looking for? Your skills, knowledge and experience**
- Personal experience of mental distress and/or using mental health services, past or present.
- Ability to share personal experiences of mental distress and self-management strategies as/when appropriate
- Passionate about empowering people experiencing mental distress, peer support and service user leadership.
- Good ability to communicate and engage in a respectful and non-judgemental way with a range of people who use mental health services.
- Excellent active listening and interpersonal skills; empathy, kindness and patience
- Ability to problem solve, be proactive and resourceful when supporting people
- Ability to deal with all enquiries tactfully, sensitively and on a confidential basis
- A willingness to engage in learning and development and an ability to self-reflect.

**What you can expect to get out of the role**

***

As a peer support volunteer you will have access to regular supervision and ongoing support and guidance from your Peer Support Coordinator. You can go to them with any issues or questions about peer support and you will work with them to develop and use your skills as a Peer Support Volunteer in a way that benefits you and the people you are supporting.

There will be training and on-going learning and development opportunities available to you through on-line and/or classroom learning, and access to health and wellbeing support via a dedicated helpline.

Any reasonable out of pocket expenses incurred within your role will be reimbursed.

***

**Name**:Meghan Spacey

**Position**:Peer Support and Volunteer Coordinator

**Telephone**:07977 794065

**Address**:Thames Reach Employment Academy, 29 Peckham Road, London, SE5 8UA

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