Cafe Assistant

**Job Description - Café Assistant**

**Title**: Café Assistant

**Reports to**: The Manager

**Based at**: The Harbour Café, Broad Street, Tayport

**Job overview**:
Working as part of the staff and volunteer team, Café Assistants participate in all aspects of the dynamic and innovative delivery of a range of food and beverage services to the local and wider community within an agreed budget, regulatory framework and specific performance objectives.

**Duties and Responsibilities**:
**1. Food Handling, Preparation and Housekeeping**
- Preparation and presentation of all menu items to agreed quality standards, procedures and portion size
- Deal with all aspects of food handling and storage to agreed quality standards and procedures
- Operate all kitchen and servery equipment in the appropriate manner as instructed by the Manager
- Carry out general cleaning duties in the kitchen, storage room, counter, toilet and public areas as part of the cleaning schedule prepared by the Manager

**2. Front of House**
- Participate in all aspects of customer sales and service duties
- Preparation and stocking and restocking of counter area
- Preparation, clearing, cleaning and setting of tables
- Customer interaction including advice and guidance on menu items, allergy information, order taking and serving

**3. Sales, Customer Service and Cash Handling**
- Be aware of and adhere to all good practice and regulations relating to order taking, order processing and bill payment including cash handling and card machine transactions
- Maximise customer spend by adhering to policy on upselling, speedy clearing of finished items from tables, and attention to customer needs
- Participate in menu development
- Interact with customers to build relationships, encourage repeat business
- Work with the Manager in using a range of advertising tools including Facebook, Trip Advisor in café posters, leaflets etc
- Under the guidance of the Manager, liaise with and promote the Harbour Café to community groups, colleges and local businesses
- Promote the community objects of Tayport Community Enterprises Ltd and Tayport Community Trust and support other local community groups and initiatives

**4. Health, Hygiene and Safety**
- Understand and adhere to all Health, Hygiene and Safety policies, procedures and best practice relating to the safe storage, preparation and serving of perishable and non
- perishable items
- Be familiar with fire and first aid procedures and be able to deal with customers, volunteers and staff should an incident occur
- Be aware of general guidelines, policies and procedures relating to Health & Safety in the work place

**5. Security**
- Understand and adhere to policies and procedures for opening and closing the premises
- Understand and adhere to policies and procedures for security of cash, stock, equipment and personal items

**6. ** **Training & Development**
- Take and maximise all training and personal development opportunities
- Participate fully in performance appraisal and review
- Attend staff meetings as agreed with the Manager

Tayport Community Enterprises Ltd is a Scottish Company Limited by Shares (Company No. SC364116)
Registered Office: 10 Broad Street, Tayport DD6 9AJ

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Company pension
- Gym membership

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 15/08/2023
Reference ID: Harbour Cafe Vacancy 20 hours