Field Sales Agents

2 weeks ago

Cardiff, United Kingdom Adecco Full time

Basic pay - £11.29ph + un-capped commission
**realistic £1,800 to £3,000 per month bonus )**

**EE has a fantastic opportunity for a Field Sales Agent.**

**About the role**

Working hours - Fully flexible working typicaly 37.5 hours per week, Field Sales Agents will be our presence within the community. They will be responsible for showcasing the brilliant technology we have to support and enhance customers digital lives. They will conduct face to face sales and service conversations at the customers' homes, passing warm leads to our internal contact centre team for sales processing. Field Sales Agents will deliver commercial KPI's and customer satisfaction measures.

Be brand ambassadors and will reach out to new customers, also supporting our existing customers with additional products. They will be an expert in dealing with any customer queries using the tools, knowledge, and their skills to offer a solution.

To be successful you MUST have previsously worked in Sales, though previous mobile phone expertise is not necessary.

**About the Client**

This is an opportunity to join an exciting established business who runs the UK's biggest and fastest mobile network, offering 4G in more places than any other UK network. They also provide home and business broadband using both 4G and fixed line connections. They operate a retail presence consisting of more than 600 shops across the UK.

**What we can offer to you**
- Uncapped Commission
- Basic pay - £11.29 p/h (37.5 hrs pw)
- Realistic OTE £1,800 to £3,000 pm
- Bonus per Qualified lead
- Market leading training and support

**Responsibilities**
- Be a brand ambassador, supporting your store with local community activities
- Go into local communities and have sales and service conversations with new and existing customers at their homes.
- Pass on leads to our internal contact centre teams for sales processing.
- With support they will prepare their door 2 door activities, their travel, meeting places and breaks before heading out.
- Ask great questions, and actively listen to your customer and use the information available to understand their personal needs and you'll recommend relevant products and services that are right for them.
- Continually review the feedback and comments that you get from customers and colleagues, to help you give an even better service in the future
- Make sure you understand the Business - team performance, and your personal KPIs
- Be diligent when it comes to completing all your mandatory training, so that you know your stuff
- Make sure you stay up to date on, and use, our policies, propositions, and processes
- Only sell ethically, recommending the right products for customer's needs, and

***
- Working Inclusively
- Show authenticity, sharing your own experiences to bring people along with you.
- Demonstrates empathy and respect, treating others as you would want to be treated
- Role model inclusive and appropriate behaviour
- Owning Outcomes
- You plan your activity to ensure you deliver brilliant results on time.
- You show strong attention to detail
- Delivering for the customer
- You are customer obsessed, ensuring they are at the core of every decision you make
- You use your expertise and listening skills to identify the root causes of issues and proactively guide them towards practical solutions
- You are persistent in ensuring customers outcomes are achieved.
- Think simple and remove barriers to enable brilliant execution
- Focus on activities that add value to the customer, stopping those that don't
- Commercially Savvy
- You're proactive, energetic, and you're driven to be the best you can be. You enjoy achieving and exceeding targets, and you look for better ways of working to do more for our customers.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Shannon Sahota

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