Customer Service Advisor
2 weeks ago
Homes for Students is the UK’s leading independent provider of student accommodation. We are currently recruiting for a Customer Services Advisor to join our team at its 800 Bristol Road Property in Birmingham. The role is for 16 hours per week, Tuesdayto Friday 1pm - 5pm.
The role involves providing a meet and greet, reception and help desk service as well as supporting all back-office functions and providing administration support to the operations team and Property Manager. The role includes supporting open days, intakedays and departures as well as assisting day to day visitors, students, and external contacts.
**Person Specification**
- The ability to provide exceptional customer service, always displaying a helpful and patient attitude
- Experience of Microsoft office software
- The ability to learn new skills quickly and efficiently
- The ability to present information in an accurate, professional, and appropriate manner
- Experience of prioritising workload to meet competing deadlines without close supervision
- Ability to work in a team and have a flexible approach
- Experience of working in a previous customer service role would be desirable
**What’s on offer**:
- 25 days holiday + Bank holiday (pro rata for part time employees)
- Many Retail discounts.
- Day off for your Birthday
- Cycle to work Scheme
**If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you
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