Anti-social Behaviour Officer

2 months ago

Axminster, United Kingdom Aster Group Full time

Everyone cares about the community they live in. Our priority is to help and support our communities thrive.

Would you like to be part of a front-line team that really does make a difference to those living in your community? If so, you could be our new Anti-Social Behaviour Officer in Devon an Cornwall

**What you’ll be doing**

You will be providing a proactive and victim focussed anti-social behaviour service. This will include dealing with issues of domestic abuse, hate crimes and harassment, whilst ensuring a high level of presence and interventions in our communities.

You’ll be looking to provide preventative measures to help tackle and reduce harm that is caused by anti-social behaviour.

You will work with other agencies to ensure the best outcome is achieved, so you’ll be a great communicator and influencer and happy to engage at all levels.

You’ll have experience in litigation, including court preparation, taking witness statements, court etiquette, instructing Solicitors and post management of Court Orders.

This role isn’t for the faint hearted, it’s demanding and it can be frustrating, however you’ll have a great team around you all working towards the same goals.

**About you**

As a motivated and dedicated officer with demonstrable experience of dealing with both low level and complex anti-social behaviour casework, you will:

- Be an effective communicator with excellent interpersonal and relationship building skills.
- Have a pragmatic and flexible approach in all aspects of your work.
- Have a problem-solving approach to addressing anti-social behaviour.

You’ll have previous experience/knowledge of tackling anti-social behaviour within the community and knowledge of the social housing sector.

Your ‘can-do’ approach will help you to achieve the right outcomes

You will be adaptable in your style, happy to work flexibly to meet the needs of our customers and positive in your approach.

You’ll have strong administration skills, an attention to detail and previous experience in using CRM databases.

The role will require travel throughout Devon and Cornwall, so you will need a full clean driving licence and access to a vehicle for work.

**What’s in it for me**

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

- Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them and their team
- A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan for all
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised thank you and monthly and annual awards.

**Ready to apply?**

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

At present all interviews are being held using Microsoft Teams.

IND1

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