Eroster Co-ordinator

We are looking to recruit a eRoster Co-ordinator to join our friendly Team in the ESR, Roster and Payroll Department.

You will act as a system administrator for the HealthRoster system and associated modules

Provide specialist advice to end users throughout the Trust either as first point of contact or when escalated from the Workforce Support Administrators.

Knowledge of ESR, HealthRoster and Selenity systems and a general understanding of payroll would be desirable, but not essential, as training will be given however a good level of IT skill is essential as the team support a range of staff systems.

Reporting into the Roster & Systems Project Manager, act as a system administrator for the HealthRoster system, to ensure that the system and associated modules meet the business needs of the organisation

Develop, implement and maintain a system maintenance/housekeeping plan to ensure the system and associated modules meet recommendations from provider, auditors and best practice

Design, implement and review access roles in line with role based methodology.

Ensure that rules and settings are reviewed and set as per recommendations from provider or best practice

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Leadership

Ensure that a series of local procedures (Standard Operating Procedures) have been developed, reviewed and maintained for system administration of the HealthRoster system and associated modules which support the Trusts eRoster Policy and Procedure.

Develop, review and maintain a work plan with the eRoster team to ensure that daily/weekly/monthly tasks are completed to support the organisation. For example, payroll extracts, UNIFY2.

Work in partnership with Electronic Staff Record (ESR)/Finance/Medical Staffing teams to ensure that HealthRoster and other systems are aligned as much as possible. For example sickness codes, cost centres, staffing budget, e-Rota information.

To facilitate meetings with system provider or other organisations who wish to share knowledge.

To attend Trust meetings relevant to role, system and associated modules in the absence or at the request of the Workforce Systems Manager.

To attend system user groups (when the agenda is relevant)

Service Delivery and Improvement

Develop, implement and maintain a system maintenance/housekeeping plan to ensure the system and associated modules meet recommendations from provider, auditors and best practice

Design, implement and review access roles in line with role based methodology.

Ensure that rules and settings are reviewed and set as per recommendations from provider or best practice

To liaise with the Trust’s IT department and the system provider to resolve technical issues.

To log calls on behalf of the organisation with the system providers support desk.

Responsible for reviewing release for system upgrades, to consider any risks to organisation for upgrading and escalate risks via appropriate channels.

To develop and test the system to meet the needs of the organisation to maximise the use of the system and associated modules functionality.

To support the Workforce Systems Manager - Projects to implement the system throughout the organisation

To be a nominated point of contact with the provider for facilitating upgrades.

To complete User Acceptance Testing processes for future products and upgrades.

Responsible for set up management and maintenance of the bank/agency system interface, including mapping codes.

Complete any other reasonable duties specifically identified by the Workforce Systems Manager - Projects.

Develop, implement and review les