Palace Host Kew Palace

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.

**Departments**: Visitor Services
**Home Palace**: Kew Palace
**Status**: Temporary/Seasonal
**Salary**: £22,930 per annum Pro Rata (a planned review will take place in the Spring of 2023)
**Salary Rate**: Pro Rata
**Days/Hours of work**: Part time (working five days out of seven, on a roster which will include weekends and Bank Holidays - Hours: 10.15 - 16.45)

**Locations**: Kew Palace, the Royal Kitchens, the Great Pagoda & Queen Charlotte’s Cottage

Historic Royal Palaces manage four unique sites in Kew Gardens, including Kew Palace and the Great Pagoda. Telling the story of Georgian royal life at Kew, these buildings draw visitors from across the world.

As a Host at Kew Palace every moment is an opportunity to make someone’s day. Working as part of a close-knit team you will be responsible for providing the highest level of customer service and creating memorable experiences for all our visitors, whilstalso ensuring the day to day safety and security of our palaces, their collection and our guests. Working around the different buildings at Kew you will be welcoming and engaging with a talent for bringing the stories and characters of Georgian Kew to life.Tasks will be as diverse as conducting guided tours, completing inventory checks, or selling tickets to the Great Pagoda.

The role demands a positive attitude, exceptional people skills and the ability to use your initiative. You will have a suitable level of fitness in order to carry out the fundamental requirements of the job profile, which will involve working across allsites, including the Great Pagoda with its 253 steps.

You don’t have to be a historian; you just need to be interested and willing to learn Language skills would be desirable.

**Closing date**: 05th February 2023
**Interviews**: Week commencing 13th February 2023

You may have experience of the following: Visitor Experience Assistant, Host, Warden, Visitor Services Assistant, Customer Service, Visitor Services, Travel and Tourism, Front of House, Tour Guide, Ticket Sales, Admissions, etc.

REF-202 568